At a Glance
- Tasks: Lead a team to deliver top-notch responsive repairs and ensure customer satisfaction.
- Company: A large housing association committed to quality service.
- Benefits: Competitive hourly rate, flexible mobile working, and professional development opportunities.
- Other info: Dynamic role with potential for growth in the housing sector.
- Why this job: Make a real difference in the community by managing impactful repair services.
- Qualifications: Experience in team leadership and knowledge of building maintenance and safety legislation.
The predicted salary is between 35 - 45 £ per hour.
Our client, a large housing association, is looking for a Service Manager to manage and support an area-based operational team in the delivery of a quality Responsive Repairs service.
- Manage an area-based team of operatives to deliver a great responsive repairs service in the most efficient way.
- Support and develop a team of operatives to ensure that the customers receive a quality and professional service.
- Manage operative productivity within the area by periodic assessment of time attending appointments compared to schedule and visiting sites to review the quality of work completed.
- Manage subcontractors within the area to ensure performance is at a high standard and compliant with financial and non-financial contractual arrangements.
- Work collaboratively with Asset Management & Customer Services teams to support our joint operating plan.
- Undertake audits of work to monitor Health & Safety, quality of work and materials including pre and post inspections.
- Provide timely and regular H&S updates and business information to operatives and test the understanding of information provided.
You will need the below:
- Up to date knowledge of building construction, maintenance, repairs and safety legislation.
- Experience of leading, managing, developing and motivating teams.
- Up to date knowledge of housing sector best practice and relevant legislation.
- Knowledge and experience of subcontractor management.
- Experience of successfully delivering an excellent customer-focussed repair.
- Excellent oral and written communications.
Service Manager in Portsmouth employer: Hays Construction and Property
Join a leading MEP consultancy in Antrim that prioritises innovation and sustainability, offering a dynamic work culture where your growth is nurtured through structured training and mentorship. As a Junior Sustainability Engineer, you'll engage in diverse projects while enjoying competitive benefits, flexible working arrangements, and a clear pathway to advance your career in building sustainability.
Contact Details:
Hays Construction and Property Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Portsmouth
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Service Manager at Hays Construction and Property!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Hays Construction and Property or be willing to refer you for that Service Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Hays Construction and Property who’s on the lookout for their next Service Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Service Manager role at Hays Construction and Property!
We think you need these skills to ace Service Manager in Portsmouth
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Hays Construction and Property. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Hays Construction and Property
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Hays Construction and Property. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
