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For Companies At a Glance
- Tasks: Join the People Services team to manage employee queries and provide excellent service.
- Company: Work with a leading infrastructure provider committed to sustainability and inclusivity.
- Benefits: Enjoy a salary of £25,000, 24 days holiday, pension, free parking, and hybrid work options.
- Why this job: Gain valuable HR experience in a supportive environment while making a real impact.
- Qualifications: Strong admin experience, preferably in HR or recruitment, with attention to detail and system competence.
- Other info: This role offers a temporary to permanent position with flexible working hours.
Your new company
I am excited to be working with a key client who is looking for a number of People Services Administrators to join their team on a temporary to permanent basis. My client is a leading infrastructure provider who is driven by strong values and offers a supportive and inclusive working environment. They work across a range of markets and offer numerous sustainable solutions to their customers.
Your new role
Working in the transactional team within People Services, the main purpose of your role is to deliver an excellent service to employees/customers across a range of concerns, questions and queries. You will be allocated daily caseloads and will be expected to manage these in a timely manner in line with SLA’s. You may be asked to update personal details, support with portal log in issues or pass more complex queries, such as advice queries, onto the next team. You will manage your caseloads on a daily basis and will be expected to confirm resolutions with customers via email, letter or telephone.
What you’ll need to succeed
To be considered for this role, you must have recent, strong administration experience. Specifically, HR Administration or Recruitment Administration experience is highly desirable. You must be confident in managing and prioritising conflicting workloads and be comfortable working to KPI’s. Attention to detail is extremely important in this role, and you must be able to demonstrate competence with internal systems. Exposure to SAP will be beneficial.
What you’ll get in return
This is a temporary to permanent position offering a salary of 25,000, 24 days’ holiday plus bank holidays, pension and free parking. Full time with working hours either 8 – 4 or 9 – 5. Once you are fully trained and comfortable working alone, you will be able to take advantage of the hybrid model which is usually 2-3 days per week from home.
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at (url removed)
People Services Administrator employer: Hays Construction and Property
Contact Detail:
Hays Construction and Property Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Services Administrator
✨Tip Number 1
Familiarize yourself with the key responsibilities of a People Services Administrator. Understanding the daily tasks, such as managing caseloads and resolving queries, will help you demonstrate your readiness for the role during any discussions.
✨Tip Number 2
Highlight your experience with HR or Recruitment Administration in conversations. Be prepared to share specific examples of how you've managed conflicting workloads and met KPIs in previous roles.
✨Tip Number 3
If you have experience with SAP or similar internal systems, make sure to mention it. This can set you apart from other candidates and show that you're ready to hit the ground running.
✨Tip Number 4
Demonstrate your attention to detail by preparing questions about the role and the company. This shows your genuine interest and helps you stand out as a candidate who is thorough and engaged.
We think you need these skills to ace People Services Administrator
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your recent administration experience, particularly in HR or Recruitment Administration. Use specific examples to demonstrate how you've successfully managed workloads and met KPIs in previous roles.
Showcase Attention to Detail: Since attention to detail is crucial for this role, provide examples in your CV or cover letter that illustrate your ability to manage complex information accurately. Mention any relevant systems you have used, especially if you have experience with SAP.
Tailor Your Application: Customize your CV and cover letter to align with the job description. Use keywords from the job posting, such as 'caseload management', 'customer service', and 'timely resolution', to show that you understand the role and its requirements.
Professional Formatting: Ensure your CV is well-organized and professionally formatted. Use clear headings, bullet points for easy reading, and a consistent font style. This will help your application stand out and reflect your administrative skills.
How to prepare for a job interview at Hays Construction and Property
✨Showcase Your Administration Skills
Make sure to highlight your recent administration experience, especially in HR or Recruitment. Be prepared to discuss specific examples of how you've managed caseloads and prioritized tasks effectively.
✨Demonstrate Attention to Detail
Since attention to detail is crucial for this role, come prepared with examples that showcase your meticulousness. You might want to mention any processes you have implemented to ensure accuracy in your work.
✨Familiarize Yourself with Internal Systems
If you have experience with internal systems like SAP, be ready to discuss it. If not, do some research on common HR systems and be prepared to explain how you would quickly adapt to new software.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle conflicting workloads or complex queries. Think of scenarios from your past experiences where you successfully navigated similar challenges and be ready to share those stories.
