At a Glance
- Tasks: Provide expert money and welfare advice to help residents navigate financial challenges.
- Company: Join a supportive social housing team making a real difference in people's lives.
- Benefits: Earn £20 per hour, enjoy hybrid working, and get paid weekly.
- Other info: Flexible 28-hour work week with opportunities for professional growth.
- Why this job: Make a positive impact by helping vulnerable residents manage their finances.
- Qualifications: Experience in money or welfare advice and strong communication skills required.
The predicted salary is between 20 - 20 £ per hour.
Your new role involves joining a busy social housing team providing specialist money, benefits and welfare advice to residents who need support navigating financial pressures, income maximisation and complex welfare entitlements.
Your work will include:
- Income maximisation - reviewing household income, identifying gaps, completing benefit checks
- Welfare advice - supporting claims, appeals, mandatory reconsiderations and form-filling
- Budgeting support - helping residents stabilise finances and manage arrears
- Multi-agency liaison - working with internal teams, DWP, local authorities and support partners
- Case management - maintaining accurate records, tracking outcomes and ensuring compliance
This is a 28-hour-per-week role on a 3-month temporary contract, working hybrid with 2 days per week in the office. Start date: ASAP.
What you’ll need to succeed:
- Proven experience in a similar money, welfare or income-advice role
- Strong understanding of benefits legislation, UC, PIP, ESA, LHA, Discretionary Housing Payments
- Confident in supporting vulnerable residents with complex financial situations
- Excellent communication, empathy and problem-solving skills
- Ability to manage a busy caseload and deliver timely, accurate advice
What you’ll get in return:
- £20 per hour, weekly pay
- Hybrid working with 2 office days for collaboration and support
- Option to be paid PAYE or Umbrella
If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Money Advice Specialist employer: Hays Construction and Property
As a Money Advice Specialist within our dedicated social housing team, you will find yourself in an environment that prioritises collaboration and support, ensuring you have the resources to make a meaningful impact on residents' lives. We offer competitive pay, flexible hybrid working arrangements, and a culture that values empathy and professional growth, making it an excellent opportunity for those passionate about helping others navigate financial challenges.
Contact Details:
Hays Construction and Property Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Money Advice Specialist
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of benefits legislation and welfare advice. Practice answering common questions related to income maximisation and case management so you can showcase your expertise.
✨Tip Number 3
Don’t forget to highlight your communication and problem-solving skills during interviews. Share specific examples of how you've helped residents in complex financial situations to demonstrate your value.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We’re here to support you, so make sure your CV is up-to-date and tailored to the role you’re after.
We think you need these skills to ace Money Advice Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in money, welfare, or income advice. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping residents with financial pressures and how your background makes you the perfect fit for our team.
Showcase Your Communication Skills:Since this role involves supporting vulnerable residents, we need to see your excellent communication skills in action. Use clear, concise language in your application to demonstrate your ability to convey complex information simply.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Hays Construction and Property
✨Know Your Benefits Inside Out
Make sure you brush up on your knowledge of benefits legislation, including Universal Credit, PIP, and ESA. Being able to discuss these confidently will show that you’re well-prepared and understand the complexities of the role.
✨Showcase Your Empathy
In this role, you'll be supporting vulnerable residents. Be ready to share examples from your past experiences where you've demonstrated empathy and problem-solving skills. This will help the interviewers see how you connect with clients in challenging situations.
✨Prepare for Case Management Questions
Expect questions about managing a busy caseload. Think of specific instances where you’ve successfully tracked outcomes and maintained accurate records. Highlighting your organisational skills will be key to impressing the interviewers.
✨Practice Your Communication Skills
Since communication is crucial in this role, practice explaining complex financial concepts in simple terms. You might even want to do a mock interview with a friend to refine your delivery and ensure you come across as clear and approachable.
