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- Tasks: Build strong relationships with residents and provide updates on housing projects.
- Company: Join a dynamic team working on impactful social housing projects.
- Benefits: Earn up to £17.50 an hour with weekly pay and full-time hours.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Strong communication skills and a full UK driving licence required.
- Other info: Opportunity to work independently and as part of a supportive team.
The predicted salary is between 13 - 17 £ per hour.
We are recruiting for a RLO to join a Social Housing retrofit project ASAP! If the following job requirements and experience match your skills, please ensure you apply promptly.
- Experience in a similar, customer-facing role is essential.
- You will need a full UK driving licence and access to your own vehicle.
- Temp position, up to £17.50 an hour, covering South Cumbria and North Lancashire.
Your new role:
- Building strong, trusting relationships with residents from diverse backgrounds.
- Providing clear, timely updates on works, access requirements, and project timelines.
- Handling enquiries, concerns, and complaints with empathy and professionalism.
- Carrying out home visits, welfare checks, and pre-/post‑work assessments.
- Working closely with contractors to coordinate appointments and minimise disruption.
What you'll need to succeed:
- Strong communication skills and the ability to build trust quickly.
- A patient and resident‑focused approach.
- Experience working with diverse communities, including vulnerable residents.
- A proactive mindset with the ability to work independently and as part of a wider project team.
- Full UK driving licence (often required for home visits).
What you'll get in return:
- Weekly pay.
- Full‑time weekday hours.
- The option to be paid via PAYE or Umbrella.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Resident Liaison Officer in Milnthorpe employer: Hays Construction and Property
Contact Detail:
Hays Construction and Property Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer in Milnthorpe
✨Tip Number 1
Get to know the company and its values before your interview. This will help you tailor your responses and show that you're genuinely interested in the role. Plus, it gives us a chance to see how well you fit into our team culture!
✨Tip Number 2
Practice your communication skills! As a Resident Liaison Officer, you'll need to build trust quickly with residents. Role-play common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Be ready to share examples from your past experiences that highlight your problem-solving skills and empathy. We want to hear how you've handled tricky situations with residents or clients in the past!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. And remember, applying through our website is always a great way to stay in the loop!
We think you need these skills to ace Resident Liaison Officer in Milnthorpe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer-facing roles, especially if you've worked with diverse communities. We want to see how you’ve built trust and handled enquiries in the past!
Showcase Your Communication Skills: In your application, emphasise your strong communication skills. We’re looking for someone who can provide clear updates and handle concerns with empathy, so give us examples of how you've done this before.
Be Proactive: Let us know about your proactive mindset! Share instances where you took the initiative to solve problems or improve processes. This will show us you can work independently and as part of a team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the quickest way for us to receive your application and get you on board for this exciting role. We can’t wait to hear from you!
How to prepare for a job interview at Hays Construction and Property
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with the key tasks like building relationships with residents and handling enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication is crucial for this position, prepare examples from your past experiences where you've successfully communicated with diverse communities. Think about times when you handled complaints or concerns with empathy and professionalism, as these stories will resonate well with the interviewers.
✨Demonstrate Your Proactive Mindset
Be ready to discuss how you take initiative in your work. Share specific instances where you’ve worked independently or coordinated with others to solve problems. This will highlight your proactive approach, which is essential for managing home visits and project timelines effectively.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the project and the team you'll be working with. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values, especially when working with vulnerable residents.
