At a Glance
- Tasks: Manage housing portfolios and build positive relationships with residents in South Liverpool.
- Company: Community-focused housing organisation dedicated to improving local neighbourhoods.
- Benefits: Competitive hourly rate, weekly pay, hybrid working model, and potential for contract extension.
- Other info: Join a values-led organisation committed to supporting communities.
- Why this job: Make a real difference in your community while enjoying flexibility and support.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 18.9 - 23.1 £ per hour.
South Liverpool Patch | 2-Month Fixed Term Contract £18 - 23 per hour | Weekly Pay 37 Hours per Week with 1 Day per Week in Liverpool City Centre Office | Home-Based & Community-Based Working.
Your new company
Hays are delighted to be partnering with a highly respected and community-focused housing organisation to recruit a Neighbourhood Housing Officer on an initial 2-month fixed term contract, with strong potential for extension through Hays. This is an excellent opportunity for an experienced housing professional who thrives on building positive relationships, managing a diverse housing portfolio, and making a genuine difference within local communities across South Liverpool.
Your new role
As a Neighbourhood Housing Officer, you will manage a designated housing patch and act as a key contact for residents, delivering a proactive and customer-focused housing management service. You will work closely with tenants, local partners, support agencies and internal teams to ensure neighbourhoods remain safe, sustainable and well-maintained. The role offers a great balance of flexibility, with approximately one day per week based in a modern Liverpool city centre office, alongside home working and regular visits across your neighbourhood patch.
Key Responsibilities
- Managing a portfolio of properties and tenancies across South Liverpool
- Delivering tenancy management services including tenancy audits, starter tenancy reviews and home visits
- Investigating and resolving tenancy breaches, anti-social behaviour and neighbourhood issues
- Managing a caseload of tenancy sustainment and support cases
- Working collaboratively with residents, community groups and partner agencies
- Conducting estate inspections and identifying opportunities for neighbourhood improvements
- Preparing and serving appropriate tenancy notices where required
- Supporting vulnerable residents through early intervention and signposting services
- Maintaining accurate case records and ensuring compliance with relevant legislation and policies
- Driving resident engagement and helping to improve customer satisfaction levels
What You’ll need to succeed
- Previous experience within a housing management, neighbourhood officer, tenancy officer or housing officer role
- Knowledge of housing legislation and tenancy management best practice
- Experience managing anti-social behaviour and tenancy breach cases
- Strong communication, negotiation and relationship-building skills
- Ability to work autonomously whilst managing a busy and varied caseload
- Excellent organisational and record-keeping skills
- Confidence working with a range of stakeholders, residents and external agencies
- Full UK driving licence and access to a vehicle would be advantageous
What you’ll get in return
- up to 23.54 per hour
- Weekly pay through Hays
- Initial 2-month fixed term contract
- Potential for contract extension
- Hybrid working model
- Liverpool city centre office location
- Opportunity to work for a values-led organisation committed to supporting communities and improving neighbourhoods
Apply Now
If you’re an experienced Housing Officer looking for your next immediate opportunity and would like to work with an organisation that genuinely values its residents and communities, we’d love to hear from you. Apply today or contact the Hays Housing team for a confidential discussion.
Neighbourhood Officer - Liverpool employer: Hays Construction and Property
The London Borough of Ealing is an exceptional employer, recognised for its outstanding planning services and commitment to employee stability and collaboration. With a platinum rating from Planning Magazine, the council fosters a supportive work culture that prioritises professional growth and development, offering unique opportunities to engage with high-profile projects like the Heathrow Development Consent Order programme. Joining this team means being part of a dedicated group that values quality service and impactful community engagement.
Contact Details:
Hays Construction and Property Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Officer - Liverpool
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Hays Construction and Property.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Hays Construction and Property? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Hays Construction and Property's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Neighbourhood Officer - Liverpool
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Neighbourhood Officer - Liverpool role at Hays Construction and Property, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Hays Construction and Property
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Hays Construction and Property operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Hays Construction and Property. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Hays Construction and Property.
