At a Glance
- Tasks: Manage housing patches, support tenants, and resolve housing issues.
- Company: Join a well-established social housing organisation making a difference.
- Benefits: Temporary contract with potential for extension and immediate start.
- Other info: Dynamic role with varied responsibilities and a focus on customer service.
- Why this job: Make a real impact in local communities while developing your skills.
- Qualifications: Experience in housing management and strong communication skills.
The predicted salary is between 38844 - 40817 £ per year.
Your new company
We are currently recruiting for an experienced Housing Officer or Housing Assistant to join a busy and customer-focused housing team on a temporary contract for an initial period of 3 months, with the potential for extension. This is an excellent opportunity to support a well-established social housing organisation and make a real difference to local communities.
Your new role
- Managing a designated housing patch and providing tenancy management support
- Dealing with tenant enquiries and resolving housing-related issues
- Supporting allocations, voids and lettings processes
- Assisting with rent arrears recovery and income management activities
- Investigating anti-social behaviour complaints and tenancy breaches
- Conducting home visits and estate management inspections
- Maintaining accurate housing records and case notes
- Delivering a high standard of customer service to tenants and stakeholders
What you’ll need to succeed
- Previous experience in a Housing Officer, Housing Assistant or similar housing management role
- Knowledge of social housing legislation and best practice
- Excellent communication and customer service skills
- Ability to manage a varied caseload and prioritise workload effectively
- Strong IT skills and experience updating housing management systems
- A full UK driving licence and access to transport would be advantageous
What you’ll get in return
Temporary contract with immediate start available.
Housing Officer or Assistant employer: Hays Construction and Property
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Contact Details:
Hays Construction and Property Recruitment Team
