At a Glance
- Tasks: Support tenants and manage rent accounts to ensure successful tenancies.
- Company: Join a respected Housing Association in the beautiful Highlands.
- Benefits: Immediate start, flexible working locations, and potential for contract extension.
- Other info: Collaborative team environment with opportunities for personal growth.
- Why this job: Make a real difference in people's lives while building strong community relationships.
- Qualifications: Experience in social housing or related roles with strong communication skills.
The predicted salary is between 34286 - 41906 £ per year.
Your new company
An exciting opportunity has arisen for an experienced Housing Officer to join a well-established Housing Association in the Highlands on a temporary basis.
Based within the Income Team, this role offers the chance to make a real difference by supporting tenants and helping to sustain successful tenancies across a diverse housing portfolio.
This is an immediate requirement, with the assignment expected to run until at least October, with strong potential for extension.
Your new role
Managing a patch of tenants and providing a high-quality housing management service.
Supporting tenants with rent accounts and maximising income collection.
Monitoring rent arrears and taking appropriate action in line with policies and procedures.
Advising tenants on payment options, benefits, and financial support available.
Building positive relationships with tenants and delivering excellent customer service.
Working closely with internal teams and external agencies to sustain tenancies and achieve positive outcomes.
Maintaining accurate records and case files.
Ensuring compliance with relevant housing legislation and best practice.
What you'll need to succeed
Previous experience within a Housing Officer, Income Officer, Tenancy Officer or similar social housing role.
Experience managing rent arrears, tenancy-related issues, or income recovery caseloads.
Strong communication and relationship-building skills.
The ability to manage a varied workload and prioritise effectively.
Excellent organisational and administrative skills.
A customer-focused approach and a commitment to delivering high-quality services.
What you'll get in return
Immediate start.
Opportunity to work with a respected social housing organisation.
Flexible base at either Inverness or Invergordon.
Potential for contract extension.
Supportive and collaborative team environment.
What you need to do now
If you have social housing experience and are available at short notice, we'd love to hear from you.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
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Housing Officer (Income) employer: Hays Construction and Property
Join a dynamic and supportive architecture practice in the heart of Sevenoaks, where your career as an Architectural Technologist can flourish. With a diverse range of projects and clients, you will benefit from a collaborative work culture that prioritises professional development through regular CPD sessions and training opportunities. Enjoy the convenience of excellent transport links and ample parking, making it easy to balance work and life while contributing to meaningful architectural solutions.
Contact Details:
Hays Construction and Property Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer (Income)
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Hays Construction and Property.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Hays Construction and Property!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Hays Construction and Property, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Hays Construction and Property or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Housing Officer (Income)
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Hays Construction and Property:Before hitting send, make sure to tailor your application specifically to Hays Construction and Property! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Hays Construction and Property
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
