Housing & Customer Service Coordinator

We are recruiting a Scheme Manager to join the older people services team, covering 2 schemes in Blackburn and Preston. Temp until Jan 2027 potentially go perm in the new year, full time Monday to Friday, 35 hours a week. Full UK driving licence, access to your own vehicle and business cover, and a Basic DBS will be required. Your new role You will be responsible for delivering high-quality housing management and customer-focused services across a portfolio of supported housing schemes. Covering two primary schemes and providing support at other locations when required. You will manage lettings and allocations, tenancy management, safeguarding concerns, customer wellbeing, ASB investigations, resident engagement, health and safety compliance, and partnership working with local authorities and care providers. What you'll need to succeed To be successful in this role, you will have previous experience in housing management, supported housing, older persons' housing, or a similar customer-focused environment. You will possess a sound understanding of housing and tenancy management principles, safeguarding responsibilities, ASB case management, and health and safety compliance. You will also need a go - getter attitude and an enthusiastic approach to your work. What you'll get in return £16.30 per hour PAYE 35 hours per week, Monday to Friday Flexible working arrangements Regional role covering two schemes with additional cover responsibilities as required Predominantly a site-based role, typically 3-4 days per week on scheme Opportunity to work for a respected supported housing provider Temporary contract until January 2027 with the potential to become permanentWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)