At a Glance
- Tasks: Lead a customer-focused factoring service and manage a growing portfolio of properties.
- Company: Community-focused housing organisation dedicated to quality property management.
- Benefits: Competitive salary, holiday entitlement, hybrid working options, and professional development support.
- Other info: Opportunity for career growth in a supportive and dynamic environment.
- Why this job: Make a meaningful impact in the community while developing your leadership skills.
- Qualifications: Experience in property management and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
A well-established, community-focused housing organisation is seeking an experienced and proactive Factoring Services Manager to lead its factoring service and ensure the effective management of a growing portfolio of factored properties.
The Factoring Services Manager will be responsible for delivering an efficient, customer-centred factoring service for homeowners and mixed-tenure properties. The role requires oversight of operational delivery, legislative compliance, financial management, and customer service excellence. This is a key leadership position requiring excellent organisational skills, strong knowledge of factoring legislation, and a commitment to delivering high-quality property management services.
Key Responsibilities- Lead and manage the factoring service to ensure compliance with legal, regulatory, and organisational standards
- Oversee inspections, repairs, maintenance, and planned works across factored properties
- Manage homeowner communications and deliver high-quality customer service
- Handle factoring accounts, including invoicing, debt recovery, and budgeting
- Develop strong working relationships with contractors, internal departments, and external partners
- Ensure full compliance with the Code of Conduct for Property Factors
- Drive continuous improvement initiatives to enhance service quality and customer satisfaction
- Provide leadership, guidance, and support to the factoring team
- Prepare reports and performance updates for senior management
- Experience in factoring, property management, or a similar housing service
- Strong understanding of the Property Factors (Scotland) Act and associated regulations
- Excellent communication and customer service skills
- Financial literacy, including experience with invoicing and debt management
- Leadership skills with the ability to motivate and develop a team
- Strong organisational and problem-solving abilities
- A proactive, improvement-focused mindset
- A qualification in housing, property, or a related discipline is desirable but not essential.
- Competitive salary and holiday entitlement
- Potential for hybrid working arrangements
- Professional development and wellbeing support
- Opportunity to make a meaningful impact in a community-focused organisation
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Factoring Manager in Glasgow employer: Hays Construction and Property
Join a well-established, community-focused housing organisation that prioritises employee growth and wellbeing. As a Factoring Services Manager, you will benefit from a competitive salary, potential for hybrid working, and the opportunity to make a meaningful impact in the community while leading a dedicated team in delivering high-quality property management services.
Contact Details:
Hays Construction and Property Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Factoring Manager in Glasgow
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Hays Construction and Property.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Hays Construction and Property? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Hays Construction and Property's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Factoring Manager in Glasgow
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Factoring Manager role at Hays Construction and Property, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Hays Construction and Property
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Hays Construction and Property operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Hays Construction and Property. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Hays Construction and Property.
