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- Tasks: Support homeless individuals with housing advice and promote independent living.
- Company: Join Hays, a leading recruitment agency dedicated to making a difference.
- Benefits: Enjoy a competitive pay rate and a temporary ongoing contract.
- Why this job: Make a real impact in people's lives while gaining valuable experience.
- Qualifications: Experience with similar customer groups and knowledge of housing systems required.
- Other info: Flexible rota including evenings and weekends; clear criminal record needed.
Hays are currently recruiting an experienced Complex Needs Support Worker -Homelessness on a temporary basis to work in the Stoke-on-Trent area.
Your new role will be working in one of the schemes, which is a supported housing setting for homeless customers. You will be offering advice and support on a variety of areas such as housing and helping them achieve and sustain tenancies, benefit advice, signposting to services, promoting independent living and identifying any safeguarding issues.
What you'll need to succeed:
- A similar background working with a similar customer group.
- A good understanding of the housing and benefit systems.
- A clear criminal record.
- Comfortable being on a rota pattern which includes both evening and weekend work.
What you'll get in return:
A temporary ongoing contract with a competitive rate of pay.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Emma on (phone number removed).
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Complex Needs Support Worker -Homelessness employer: Hays Construction and Property
Contact Detail:
Hays Construction and Property Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Needs Support Worker -Homelessness
✨Tip Number 1
Familiarise yourself with the local housing and benefit systems in Stoke-on-Trent. Understanding the specific challenges faced by homeless individuals in this area will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Network with professionals already working in homelessness support. Attend local community events or workshops to connect with others in the field, as they may provide insights or even referrals that could help you land the job.
✨Tip Number 3
Prepare for potential interview questions by reflecting on your past experiences with similar customer groups. Think about specific examples where you successfully supported individuals in achieving independent living or navigating benefit systems.
✨Tip Number 4
Show your commitment to safeguarding and promoting independent living in your conversations. Be ready to discuss how you would identify and address safeguarding issues, as this is a crucial aspect of the role.
We think you need these skills to ace Complex Needs Support Worker -Homelessness
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Complex Needs Support Worker position. Tailor your application to highlight relevant experience in supporting homeless individuals and knowledge of housing and benefit systems.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles where you worked with similar customer groups. Provide specific examples of how you have helped individuals achieve and sustain tenancies or navigate benefit systems.
Showcase Your Skills: Make sure to mention any skills that are particularly relevant to the role, such as communication, empathy, and problem-solving. Discuss your ability to work on a rota pattern, including evenings and weekends, as this is a requirement for the position.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial in a support role.
How to prepare for a job interview at Hays Construction and Property
✨Show Your Understanding of Complex Needs
Make sure to highlight your experience working with individuals who have complex needs. Be prepared to discuss specific cases where you successfully supported someone in a similar situation, demonstrating your ability to empathise and provide tailored support.
✨Familiarise Yourself with Housing and Benefits
Since the role involves advising on housing and benefits, brush up on your knowledge of the relevant systems. Be ready to answer questions about how you would assist clients in navigating these areas, showcasing your expertise and problem-solving skills.
✨Demonstrate Your Commitment to Independent Living
Discuss your approach to promoting independent living among clients. Share examples of how you've empowered individuals to take charge of their lives and sustain tenancies, as this will show your dedication to their long-term success.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your decision-making and safeguarding abilities. Think of situations where you identified safeguarding issues and how you handled them, as this will illustrate your critical thinking and responsibility in sensitive situations.
