At a Glance
- Tasks: Lead a team to deliver top-notch housing management services and engage with tenants.
- Company: Established Housing Association in the West of Scotland focused on community needs.
- Benefits: Competitive salary and the chance to shape a modern, inclusive housing approach.
- Other info: Opportunity for career growth and professional development in a supportive environment.
- Why this job: Make a real difference in housing management while leading a passionate team.
- Qualifications: Degree-level education or equivalent experience in housing management.
The predicted salary is between 34650 - 42350 £ per year.
An established Housing Association in the West of Scotland is looking to appoint an experienced Housing Manager to lead the operational delivery of high-quality housing management services. This is a key leadership position, working closely with the Director-level team to ensure services remain customer-focused, compliant and responsive to the needs of tenants and communities. The successful candidate will also lead the organisation's approach to tenant participation and engagement, ensuring tenants help influence service delivery.
Your new role:
- Lead the operational delivery of the organisation's housing management service.
- Provide effective line management, support and development to the Housing Management Team.
- Ensure services comply with relevant legislation, regulatory requirements and the Scottish Social Housing Charter.
- Lead the delivery of the tenant participation and engagement strategy.
- Promote a culture of excellent customer service shaped by tenant feedback and consultation.
- Support organisational change and help the wider team embrace new ways of working.
- Monitor and report on budgets, KPIs, performance, social value and operational risks.
- Work collaboratively with community organisations, regulators, auditors and other external partners.
- Build effective stakeholder relationships, including those connected to nominations, leases and management agreements.
- Contribute to the Operational Management Team and provide reports to the Board and relevant committees.
- Oversee the accurate and timely collection of ARC data and support the implementation of audit actions.
- Ensure equality, diversity and inclusion are embedded across the service and organisational culture.
What you'll need to succeed:
- Degree-level education in a relevant discipline, or equivalent professional experience or attainment.
- Strong line management experience within housing management.
- Experience of developing and delivering housing management strategies.
- A proven ability to lead, motivate and develop teams to provide excellent, customer-focused services.
- Financial and budgetary control experience.
- Experience of performance monitoring and continuous improvement.
- Experience of working with Boards and committees.
- Strong stakeholder and partnership-management skills.
- A good understanding of housing legislation, regulation and the Scottish Social Housing Charter.
- Evidence of continued professional development.
- A full driving licence and access to a car for business use.
- A flexible and adaptable approach, including willingness to attend occasional meetings or training outside normal office hours.
Desirable:
- A relevant professional qualification.
- Experience of recruiting staff.
What you'll get in return:
- Competitive salary.
This is an excellent opportunity for an experienced housing professional to take ownership of a key frontline service, lead an established team and help shape a modern, inclusive and tenant-led approach to housing management. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Housing Manager in Ayr employer: Hays Construction and Property
The London Borough of Ealing is an exceptional employer, recognised for its outstanding planning services and commitment to employee stability and collaboration. With a platinum rating from Planning Magazine, the council fosters a supportive work culture that prioritises professional growth and development, offering unique opportunities to engage with high-profile projects like the Heathrow Development Consent Order programme. Joining this team means being part of a dedicated group that values quality service and impactful community engagement.
Contact Details:
Hays Construction and Property Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Manager in Ayr
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We think you need these skills to ace Housing Manager in Ayr
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
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Tailor Your Documents for the Job:Every application should feel personal. When applying for the Housing Manager role at Hays Construction and Property, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Hays Construction and Property
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Hays Construction and Property operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
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In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Hays Construction and Property. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Hays Construction and Property.
