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- Tasks: Lead a team of Business Analysts to drive impactful change and enhance customer experiences.
- Company: Community-focused organisation in the Midlands committed to transformation and improvement.
- Benefits: Competitive salary, generous leave, flexible working, and professional development opportunities.
- Why this job: Shape the future of change delivery while making a real difference in your community.
- Qualifications: Leadership experience, analytical skills, and proficiency in business analysis techniques.
- Other info: Join a supportive environment with excellent career growth potential.
This community‑focused organisation based in the Midlands is undertaking significant transformation to modernise its operations and enhance the experience it delivers to its customers and stakeholders. With a strong sense of purpose and a commitment to continuous improvement, it is building internal capability to support a wide range of transformation programmes across people, processes, and technology. As part of this investment, a new opportunity has arisen for a Lead Business Analyst to take ownership of the business analysis function and play a key role in shaping the future of change delivery.
In this role, you will lead and develop a team of Business Analysts and help define the organisation's approach to business analysis. You will work closely with colleagues across the business to ensure that insight‑driven analysis supports effective decision‑making and successful delivery.
Key responsibilities include:
- Managing, mentoring, and developing a team of Business Analysts, embedding consistent methodologies and fostering a collaborative working culture
- Partnering with stakeholders to explore challenges, define opportunities, and guide decision‑making through robust analysis
- Overseeing resource planning and allocation to ensure effective support across multiple change initiatives
- Leading reviews of operational processes and customer journeys, producing high‑quality documentation and actionable insights
- Embedding a benefits‑focused approach, ensuring recommendations are grounded in evidence and aligned with organisational goals
- Leading and developing the organisation's business‑led testing approach, ensuring test plans, test scripts, and UAT preparation are robust and fit for purpose
- Coordinating testing activities to ensure solutions are credible, high‑quality, and deliver measurable benefits before go‑live
What you will need to succeed:
You will bring a blend of leadership, analytical expertise, and stakeholder engagement, supported by experience of leading teams and a strong track record of delivering analysis in agile or traditional environments. You will have excellent communication skills, with the ability to simplify complex information for a range of audiences. You will be proficient in techniques such as journey mapping, requirements engineering, benefits modelling, and impact assessment. You will also bring a proactive, resilient approach, strong organisational skills, and the ability to manage competing priorities while supporting the development of your team. Experience of planning and coordinating business‑led testing, including test scripts, test plans, and UAT readiness, will be essential. A recognised Business Analysis qualification is desirable.
What you will get in return:
You will be part of an organisation that places people at the heart of its mission. In addition to a fulfilling role, you will benefit from a competitive salary package, generous annual leave, flexible hybrid working arrangements, enhanced pension contributions, access to health and wellbeing support, and opportunities for professional development and career growth.
If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Lead Business Analyst in West Bromwich employer: Hays Business Support
Contact Detail:
Hays Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Business Analyst in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that Lead Business Analyst role.
✨Tip Number 2
Prepare for interviews by practising common questions related to business analysis. Think about how you can showcase your leadership skills and analytical expertise, especially in agile environments. We want you to shine!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for roles that resonate with your career goals and where you can make a real impact.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. It’s a small gesture that can make a big difference in the hiring process.
We think you need these skills to ace Lead Business Analyst in West Bromwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Lead Business Analyst role. Highlight your leadership experience, analytical skills, and any relevant methodologies you've used. We want to see how you can contribute to our transformation journey!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our mission. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your impact. Use metrics where possible to show how your analysis has led to successful outcomes. We appreciate evidence of your contributions!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hays Business Support
✨Know the Company Inside Out
Before your interview, take some time to research the organisation thoroughly. Understand their mission, values, and recent transformation initiatives. This will not only help you tailor your responses but also show your genuine interest in the role and the company.
✨Showcase Your Leadership Skills
As a Lead Business Analyst, you'll be expected to manage and mentor a team. Prepare examples of how you've successfully led teams in the past, focusing on your approach to fostering collaboration and embedding methodologies. Be ready to discuss how you can apply these skills in this new role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your analytical skills and decision-making abilities. Think of specific scenarios where you've tackled challenges or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Demonstrate Your Communication Skills
Since you'll need to simplify complex information for various audiences, practice explaining technical concepts in layman's terms. During the interview, focus on clear and concise communication, ensuring you engage with your interviewers and encourage a two-way conversation.
