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- Tasks: Support the team with invoices, purchase orders, and administrative tasks.
- Company: Join a local authority in the West Midlands through Hays partnership.
- Benefits: Gain experience in a dynamic environment with flexible working hours.
- Why this job: Perfect for those who thrive in busy settings and enjoy customer interaction.
- Qualifications: Experience in administration and customer service is essential; strong communication skills required.
- Other info: Must be available to work on a rota basis and start ASAP.
The predicted salary is between 28800 - 43200 £ per year.
Your new company Due to the partnership between Hays and a local authority within the West Midlands, we are looking to recruit a Technical Support Officer to join the team. Your new role As a Technical Support Officer, you will be supporting the team by ensuring invoices are processed, and any purchase orders are raised. You will be responsible for supporting administrative tasks such as work job cards being created, administration of hired vehicles and monitoring and reporting on the utilisation of fleet items. You will be ensuring databases and paperwork are updated prior to invoices and after. Furthermore, this role requires you to contact internal and external stakeholders in relation to customer hiring requests. Due to the requirements of this job, you will need to be comfortable working on a rota basis (Between 06:30am – 18:00pm Mon – Thurs and 06:30am – 16:00pm on Fri). What you'll need to succeed You will need experience of working in a busy administrative and customer-facing environment. You will need to be comfortable dealing with invoices. Furthermore, knowledge of systems and fleet would be desirable. You will need to have strong communication skills to be able to liaise with internal and external stakeholders. In addition, this role will be an ASAP start,. Before starting, you will need to pass your reference and compliance checks. On registration please have your 2 most recent employment details available for reference checks. What you'll get…
Technical Support Officer employer: Hays Business Support
Contact Detail:
Hays Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Officer
✨Tip Number 1
Familiarize yourself with the specific administrative tasks mentioned in the job description, such as processing invoices and managing purchase orders. This will help you demonstrate your understanding of the role during the interview.
✨Tip Number 2
Brush up on your communication skills, as you'll be liaising with both internal and external stakeholders. Practice articulating your thoughts clearly and confidently to make a great impression.
✨Tip Number 3
If you have experience with fleet management systems, be ready to discuss it. Highlight any relevant knowledge or experience that aligns with the requirements of the role.
✨Tip Number 4
Since this position requires working on a rota basis, be prepared to discuss your flexibility and availability during the interview. Showing that you're adaptable can set you apart from other candidates.
We think you need these skills to ace Technical Support Officer
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Technical Support Officer. Highlight your experience in administrative tasks, invoice processing, and customer service in your application.
Tailor Your CV: Customize your CV to reflect relevant experience in busy administrative environments. Emphasize your communication skills and any familiarity with fleet management systems.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific examples of how you've successfully managed similar tasks in previous positions.
Prepare for Compliance Checks: Gather your two most recent employment details and ensure you are ready for reference checks. This will speed up the process once your application is successful.
How to prepare for a job interview at Hays Business Support
✨Show Your Administrative Skills
Be prepared to discuss your experience in administrative roles. Highlight specific examples where you successfully managed invoices, purchase orders, or other relevant tasks.
✨Demonstrate Communication Abilities
Since the role involves liaising with various stakeholders, practice articulating how you've effectively communicated in past positions. Share instances where your communication skills made a difference.
✨Familiarize Yourself with Fleet Management
If you have any knowledge of fleet systems or management, be sure to mention it. If not, do some quick research to understand basic concepts and terminology related to fleet utilization.
✨Prepare for Rota-Based Work
Understand the rota schedule mentioned in the job description. Be ready to express your flexibility and willingness to work within those hours, showing that you can adapt to the needs of the team.
