Business Development Assistant in Swansea

Your new company is a global, award-winning training provider based in the Swansea area.

Your new role as a Business Development Assistant involves supporting the Business Development function in delivering specific KPIs and targets within the region. This includes developing existing client relationships, qualifying and pursuing new client opportunities, and building the company's brand and reputation in accordance with our values and mission statement. You will work as part of a close-knit team, helping to raise the company profile by underpinning market-facing activity while supporting internal business development activities and processes.

Key responsibilities:

• Qualify all leads by converting to contact, tiering, and assigning.
• Set up appointments for Business Development Executives and Managers.
• Action post-event delegate call feedback.
• Demand generation follow-up for prospect and lapsed customer accounts.
• Create new prospect target lists using appropriate tools, resources, and systems.
• Create and distribute progress and performance reports.
• Promote events through appropriate social media channels.
• Conduct invite calls to VIPs for specific events.
• Facilitate tactical promotion communications where appropriate.
• Ensure all data in Salesforce records, contacts, or accounts is maintained, reviewed, and regularly cleansed.
• Regularly review and check LinkedIn contact entry to Salesforce.
• Work with Data Analysts with the Data Analysis Support Team to profile target accounts.
• Meet any agreed KPIs set in relation to individual and team performance.
• Drive webinar attendance and trade event meetings.
• Build and maintain the company's brand and mission within the wider community.
• Support Country Lead and Business Development Managers in the tender process for any prospective customer procurement opportunities when applicable.
• Assist with the effective management of the invoicing and aged debt process for relevant accounts.
• Provide excellent customer service to customer accounts when necessary.
• Carry out any ad-hoc Business Development/Sales admin duties when required.
• Carry out additional tasks as requested by the management team.

What you’ll need to succeed:

• Experience in a Sales or Marketing related role, or have transferable skills.
• Sales focused with a creative flair.
• Able to work well under pressure.
• Fluent written and verbal communication skills in English and at least one other modern European language is desirable (German, Dutch & French are most in demand).
• Able to deliver against agreed KPIs and targets.
• Excellent interpersonal and presentation skills.
• Good IT Skills, including experience of working with all Microsoft Office products.
• Able to use social media platforms such as LinkedIn.
• Well-organised, able to plan and prioritise multiple tasks.
• Ability to use initiative and creativity.
• Excellent telephone manner, able to speak to customers over the phone confidently.
• Have a passion for delivering a world-class service.
• Ability to work autonomously and as part of a team.
• Ability to build relationships both internally and externally.
• Ability and desire to travel to events in Europe.
• Experience in closing qualified leads.
• Experience of using Salesforce and Tableau.

What you’ll get in return:

This is a permanent role to start ASAP. Salary for the role is £25,415 per year, plus a quarterly bonus of £1,000, so the OTE is £29,415 per year based on performance. Hybrid work available: 3 days in office, 2 days from home. Hours of work are Monday to Friday, 9am to 5pm (can be a little flexible with start and finish times if required). Office based in Swansea. Benefits include 25 days per annum, plus bank holidays and pension, plus others.

What you need to do now:

If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.