At a Glance
- Tasks: Coordinate between key customers and teams for smooth product sourcing and delivery.
- Company: Reputable company specialising in Storage and Handling Solutions.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Opportunity to work in a fast-paced environment with diverse challenges.
- Why this job: Build strong client relationships while ensuring operational excellence and satisfaction.
- Qualifications: Experience in operations management and excellent communication skills.
The predicted salary is between 35000 - 45000 £ per year.
Your new company is a highly reputable company providing Storage and Handling Solutions.
The Operations Controller / Key Account Manager serves as the central coordination point between key customers, internal teams, and suppliers. This role ensures the smooth, end to end management of product sourcing, stock control, timelines, logistics, and invoicing.
- Responsible for maintaining strong client relationships while ensuring operational efficiency, accuracy, and timely delivery across several clients.
- Act as the primary point of contact for key customers, building strong, long-term relationships.
- Understand client needs, forecasts, and product requirements to ensure seamless delivery and service.
- Resolve any customer issues promptly, ensuring service excellence and customer satisfaction.
- Source products from approved suppliers based on customer requirements.
- Manage lead times and address any delays.
- Ensure that stock is ordered in alignment with customer demand, schedules, and forecasted needs.
- Identify potential stock risks such as shortages, overstock, or delays, and implement corrective actions.
- Plan and schedule product shipments, ensuring compliance with delivery deadlines and customer requirements.
- Prepare and review shipping documentation.
- Prepare accurate invoices based on completed deliveries, pricing agreements, and contractual terms.
Operations Controller/Key Account Manager in Stockton-on-Tees employer: Hays Business Support
Join a highly reputable company in the Storage and Handling Solutions sector, where you will thrive in a collaborative work culture that prioritises employee growth and development. With a focus on operational excellence and strong client relationships, this role offers unique opportunities to enhance your skills while working in a dynamic environment that values innovation and teamwork. Enjoy competitive benefits and a supportive atmosphere that encourages meaningful contributions to both the company and its clients.
