At a Glance
- Tasks: Support daily operations and ensure top-notch service delivery to customers.
- Company: Reputable logistics company known for operational excellence and customer satisfaction.
- Benefits: Collaborative environment, opportunities for growth, and supportive team culture.
- Other info: Great chance to develop your career in a dynamic industry.
- Why this job: Be a key player in a fast-paced role that makes a real difference.
- Qualifications: Strong organisational skills and ability to handle customer queries effectively.
The predicted salary is between 25000 - 30000 £ per year.
Your new company You will be joining a well-established and reputable business based in the Grangemouth area.
With a strong presence in the UK, the company specialises in providing efficient, reliable distribution services to a broad range of commercial clients.
Known for its commitment to operational excellence and customer satisfaction, the organisation offers a collaborative and supportive working environment where employees are encouraged to develop and grow.
Your new role As a Logistics Administrator, you will play a key role in supporting daily operations and ensuring a high standard of service delivery to customers.
You will act as a central point of contact for client enquiries, coordinating closely with internal departments to ensure smooth communication and timely resolution of issues.
Key responsibilities will include: Handling inbound calls and emails from customers in a professional and timely manner Processing customer orders, updating systems, and maintaining accurate records Liaising with internal teams to track order progress and communicate status updates Resolving customer queries, complaints, and service issues efficiently Supporting general administrative duties such as data entry, reporting, and documentation Assisting with scheduling and ensuring service-level agreements are met This is a fast-paced role that requires strong organisational skills and the ability to prioritise workload effectively.
What you ...
