Senior Administrator in South Molton

Your new company is a leading firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics, with a wide network of employees and numerous opportunities to join one of our many offices. We are a top ten accountancy firm in the UK and the largest SME practice.

Monday - Friday 37.5 hours per week. £26,000 - £28,000 salary depending on experience.

Your new role involves being experienced and proficient in Administrator tasks, with additional ownership for:

• Assisting in the smooth running of the office, with accountability for:

• Answering, screening, and forwarding incoming phone calls in a professional manner
• Responsible for office key management, security, and access management
• Knowledge of office supply needs and inventory management
• Ability to serve as a point of contact for various office matters, addressing enquiries promptly
• Acts as a main point of contact for contractors, organising and coordinating their services when necessary

• Creating and updating documents using the Microsoft Office suite and maintaining high standards of formatting and accuracy
• Proficient in the use of document management systems
• Managing the employee starter & leaver process for the office, including organising welcome packs for new starters
• Supports the induction/onboarding process for new staff
• Managing calendars and providing diary support as requested for local office departmental and team meetings
• Books travel and accommodation arrangements in line with company policy
• Creates expenses for chargeable staff accurately and promptly

• Maintaining practice management systems and ensuring data quality
• Expertise in the onboarding processes
• Raising client invoices including cloud software, payroll and any other invoice as requested
• Knowledgeable of the invoicing systems and payment processes
• Knowledge of the Tax investigation and renewal processes
• Managing and organising data effectively, including data entry, data analysis and maintaining databases accurately
• Prepares comprehensive client packs for chargeable staff, ensuring accuracy and completeness
• Conducts thorough proofreading of documents to ensure accuracy and professionalism

• Mentors and coaches administrators, fostering their professional growth and development
• Coordinates a small team of administrators, managing workload distribution effectively
• Assists with hiring and training administrative staff, coordinating leavers, and collaborates with HR as needed

• Organising office/marketing events with current and prospective clients
• Organises company events, meetings, and conferences, managing logistics and coordination
• Supporting Business Development activities by development of proposals
• Owning the delivery of employee engagement activities including actions from D&I & ESG initiatives
• Preparing timesheets for maternity and long-term sickness, supporting chargeable staff as needed

What you’ll need to succeed:

• Client focus: Excellent verbal and written communication skills; good client and stakeholder management skills, with the ability to build and maintain relationships at all levels.
• General administration skills: Strong organisational skills; excellent attention to detail; proficient at multi-tasking; applies problem-solving techniques; awareness of compliance with company policies; good understanding of anti-Money Laundering; basic project management skills; commitment to confidentiality and ethical standards.
• Technical administration skills: Awareness of budgeting timescales; careful timesheet narration; familiarity with practice management system.
• IT & systems skills: Proficiency in the Microsoft Office Suite including Word, Excel, PowerPoint and Teams; competent in key performance software.
• Management skills: Confident in delegating tasks; inspires commitment; demonstrates emotional intelligence in managing their team.

What you’ll get in return:

Our benefits include hybrid & flexible working, birthday leave, professional subscription and much more.

If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.