At a Glance
- Tasks: Conduct reviews, analyse data, and drive improvements in service quality and compliance.
- Company: A growing provider of supported housing and community-based support services.
- Benefits: Competitive salary, career development, and the chance to shape a new role.
- Other info: Opportunity for long-term career growth in a dynamic environment.
- Why this job: Make a real impact on service quality while working closely with senior leaders.
- Qualifications: Experience in social care, compliance, or internal audit; strong analytical skills required.
The predicted salary is between 42500 - 47500 £ per year.
Our client is a growing provider of supported housing and community-based support services, helping individuals with a range of needs to live independently and access the services they require. Due to continued growth, they are creating a new role to strengthen quality, compliance and service improvement across the organisation.
An exciting opportunity has arisen for an experienced and analytical professional to join a growing organisation in a newly created role. The organisation is seeking an independent and commercially minded individual to review services, identify improvements, and drive best practice across the business.
Working closely with senior leaders and operational managers, you will spend the first 6-12 months conducting a detailed review of services, processes and procedures across the organisation. Initially focusing on Mental Health and Supported Housing services, you will gather feedback from service users, analyse operational data, evaluate existing practices and identify opportunities for improvement.
This role requires someone who can challenge constructively, ask insightful questions and provide objective recommendations that enhance service delivery, compliance and operational effectiveness. Over time, the successful candidate will have the opportunity to help design and implement the organisation's internal audit and quality assurance framework.
Key Responsibilities- Conduct comprehensive reviews of operational processes and service delivery.
- Engage with service users and stakeholders to gather feedback and identify improvement opportunities.
- Analyse data, trends and performance information to support recommendations.
- Review compliance against regulatory and quality standards.
- Produce detailed reports and present findings to senior management.
- Provide constructive challenge and independent oversight across services.
- Support continuous improvement initiatives and organisational development.
- Assist in the development of internal audit programmes and quality assurance frameworks.
The ideal candidate will have experience within social care, supported housing, healthcare, compliance, quality assurance or internal audit environments and be confident in engaging with stakeholders at all levels.
Essential Experience- Understanding of Supported Housing and/or Supported Accommodation services.
- Knowledge of adult safeguarding procedures.
- Experience within social care, housing, healthcare or regulated environments.
- Strong analytical and investigative skills.
- Experience reviewing processes, procedures and service delivery.
- Ability to communicate findings and recommendations effectively.
- Confident, influencing and challenging professionally whilst maintaining positive working relationships.
- Strong report writing and stakeholder engagement skills.
- Previous Internal Audit, Quality Assurance or Compliance experience.
- Experience working with CQC-regulated services.
- Background within a regulatory, inspection or governance setting.
- Experience developing audit programmes or quality frameworks.
- Experience working for a regulatory or oversight body.
The opportunity to shape a brand-new role. Significant exposure to senior leadership teams. The chance to make a real impact on service quality and operational effectiveness. Long-term career development within a growing organisation. This is an excellent opportunity for someone with a keen eye for detail, a passion for continuous improvement and the confidence to provide independent, objective analysis within a highly regulated environment.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Internal Audit/Quality in Sheffield employer: Hays Business Support
Join a leading professional services organisation that values its employees and fosters a collaborative and inclusive work culture. As a Business Support Manager, you will have the opportunity to lead a dynamic team of Executive Assistants while benefiting from a hybrid working model, strong focus on learning and development, and a comprehensive benefits package. This role not only offers competitive salary but also provides a platform for meaningful career progression within a highly respected firm.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Audit/Quality in Sheffield
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Hays Business Support looking for candidates who are engaged and informed.
We think you need these skills to ace Internal Audit/Quality in Sheffield
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Hays Business Support. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Hays Business Support
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Hays Business Support’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!