Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate and manage service contracts for customers in a dynamic office environment.
- Company: Join a growing manufacturing company in Sheffield with a forward-thinking culture.
- Benefits: Competitive salary, free parking, and potential for permanent role after one year.
- Other info: Office-based role with early finish on Fridays and excellent career growth opportunities.
- Why this job: Be a key player in customer service and contract management while developing your skills.
- Qualifications: 2-3 years in customer service or account management, strong organisational skills required.
Your New Company
Hays are pleased to be working with a growing manufacturing company in Sheffield who are currently looking to hire a Contracts Admin Account Manager to join its growing team. This is a fantastic opportunity to join a forward-thinking organisation.
Key Vacancy Information
- This vacancy will start in May and is initially a 1 year fixed contract running from May 2026- May 2027.
- This position could become permanent (subject to the discretion of business).
- Due to the imminent start date of this role, successful applicants must be able to start work quickly, ideally in May.
- This position is based in Sheffield, close to the Eckington area and this role is office-based Monday to Friday (not hybrid).
- We ask that the successful applicants live locally and are able to attend this office location daily.
- Full-time hours, Monday-Friday, 8.30 am - 5pm.
- Free parking available, modern offices £28,250 salary guide offered as a salaried fixed term contract.
Your New Role
Working closely with the Sales Support Manager and wider internal teams, you will play a key part in coordinating and administering service and maintenance contracts for new and existing customers. This is a busy and varied office-based role where you will act as a primary point of contact for contract customers, ensuring all service requirements, compliance standards, and maintenance schedules are managed accurately and efficiently.
You will prepare quotations, update CRM and contract systems, liaise with subcontractors, and provide clear reporting to senior stakeholders. Strong communication skills, attention to detail, and the ability to manage multiple priorities are essential. The successful applicant will ideally have recent and relevant experience of the below duties and responsibilities of the vacancy and will be able to demonstrate this upon application.
Key Responsibilities
- Preparing quotations for new and renewed service contracts
- Following up quotes and updating CRM information
- Providing contract support for new installations
- Maintaining and updating contract data within internal systems
- Delivering an excellent level of customer service at all times
- Coordinating with subcontractors and updating relevant records
- Managing incoming calls and proactively contacting customers
- Handling enquiries and liaising with internal teams
- Managing shared inbox communications
- Supporting with reporting on contract performance and opportunities
What You'll Need to Succeed
- 2-3 years' experience in a customer service, account management, or sales support environment
- Strong organisational skills with excellent attention to detail
- Confident communication skills, both written and verbal
- Good working knowledge of Microsoft Office (Excel, Word, Outlook)
- Ability to manage deadlines and prioritise effectively in a fast-paced setting
- A proactive, adaptable, and solutions-focused approach
- Commercial awareness and an understanding of customer service best practice
Working Hours & Benefits
- 37.5 hours per week between 8:30am and 5:00pm
- Early finish Friday rota
- Competitive salary of £28,250
- On-site, office-based role
- Potential permanent role after the initial 1 year fixed contract period.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Contracts Administrator - Temporary 1 year in Sheffield employer: Hays Business Support
Contact Detail:
Hays Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Administrator - Temporary 1 year in Sheffield
✨Tip Number 1
Get to know the company before your interview! Research their values, recent projects, and any news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Dress the part! Make sure you look professional and appropriate for the office environment. First impressions matter, so put in the effort to present yourself well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Contracts Administrator - Temporary 1 year in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contracts Administrator role. Highlight relevant experience in customer service and account management, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your proactive approach and how you can contribute to the team’s success at our Sheffield office.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to demonstrate your ability to manage multiple priorities effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, and ensures your application gets to the right people without any hiccups!
How to prepare for a job interview at Hays Business Support
✨Know Your Contracts
Familiarise yourself with the basics of service and maintenance contracts. Understand common terms and conditions, as well as what makes a good contract. This will help you speak confidently about your experience and how you can contribute to the team.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated with customers or internal teams in the past. Think about specific situations where your communication made a difference in resolving an issue or improving a process.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple priorities and deadlines. You might want to share a time when you successfully juggled various tasks, especially in a fast-paced environment. This will show that you can handle the demands of the role.
✨Research the Company
Take some time to learn about the manufacturing company you're interviewing with. Understanding their products, services, and market position will not only impress your interviewers but also help you tailor your responses to align with their goals and values.