Service Administrator

Service Administrator

Belfast Full-Time 21000 - 26000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support daily operations by coordinating schedules and maintaining records.
  • Company: Join a leading organisation known for delivering high-impact solutions and operational excellence.
  • Benefits: Enjoy a starting salary of £26,300, 33 days leave, and a supportive team environment.
  • Why this job: Be part of a fast-paced team with opportunities for career development and structured salary reviews.
  • Qualifications: 1 year in an admin role, 5 GCSEs including Maths and English, and strong Excel skills required.
  • Other info: Free on-site parking and an annual bonus scheme included.

The predicted salary is between 21000 - 26000 £ per year.

Your new company A market-leading organisation with a strong national footprint is seeking a Service Administrator to join their fast-paced Operations team. With decades of experience delivering high-impact solutions, this company is known for its commitment to operational excellence. Your new role As Service Administrator, you will play a key role in supporting the day-to-day operations of the business. Reporting to the Service Manager, you\’ll be responsible for coordinating work schedules, maintaining accurate records, and liaising with internal teams and external contractors to ensure smooth delivery of services. This is a hands-on role that requires excellent organisational skills and a proactive approach. Key responsibilities include: Overseeing administration duties within the Operations team, including reporting and scheduling Collaborating with Campaign Planning and Sales teams to ensure operational readiness Maintaining accurate records of the product portfolio and updating stakeholders Coordinating with contractors to ensure timely completion of tasks Managing operational priorities and ensuring deadlines are met Reviewing requirements and generating instructions for posting, cleaning, and damage control Preparing build packs and health & safety documentation Providing feedback and reporting on completed tasks to internal teams and business partners Organising and collating materials ahead of campaign periods What you\’ll need to succeed Minimum 1 year\’s experience in a similar administrative or operational role 5 GCSEs including Maths and English (Grade C or above) Strong communication and interpersonal skills Proficiency in Microsoft Office, particularly Excel and Outlook Ability to manage multiple priorities in a fast-paced environment High attention to detail and a proactive mindset What you\’ll get in return Starting salary of £26,300 Structured salary reviews and annual bonus scheme 33 days annual leave including birthday leave Company pension and employee rewards package Payable overtime Free on-site parking Supportive team environment with opportunities for career development What you need to do now If you\’re interested in this role, click \’apply now\’ to forward an up-to-date copy of your CV, or call us now. If this job isn\’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C\’s, Privacy Policy and Disclaimers which can be found at (url removed)

Service Administrator employer: Hays Business Support

Join a market-leading organisation that prioritises operational excellence and offers a dynamic work environment for its Service Administrators. With a strong commitment to employee growth, you will benefit from structured salary reviews, an annual bonus scheme, and a supportive team culture that encourages career development. Located in a fast-paced setting, this role provides unique opportunities to collaborate across teams while enjoying generous leave and a comprehensive rewards package.
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Contact Detail:

Hays Business Support Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Administrator

✨Tip Number 1

Familiarise yourself with the company's operations and services. Understanding their processes will help you speak confidently about how you can contribute to their success during any interviews or discussions.

✨Tip Number 2

Brush up on your Microsoft Office skills, especially Excel and Outlook. Being proficient in these tools is crucial for a Service Administrator role, and demonstrating your expertise can set you apart from other candidates.

✨Tip Number 3

Prepare examples of how you've successfully managed multiple priorities in previous roles. This will showcase your organisational skills and proactive mindset, which are key attributes for this position.

✨Tip Number 4

Network with current or former employees of the company if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.

We think you need these skills to ace Service Administrator

Organisational Skills
Communication Skills
Interpersonal Skills
Proficiency in Microsoft Office (Excel and Outlook)
Attention to Detail
Time Management
Ability to Manage Multiple Priorities
Record Keeping
Collaboration Skills
Problem-Solving Skills
Proactive Mindset
Health & Safety Awareness
Reporting Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in administrative or operational roles. Emphasise your organisational skills and any experience with Microsoft Office, particularly Excel and Outlook.

Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your previous experience aligns with the role of Service Administrator and demonstrate your proactive mindset.

Highlight Relevant Qualifications: Clearly list your qualifications, especially your GCSEs in Maths and English. If you have additional certifications or training related to administration or operations, be sure to include those as well.

Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with teams or stakeholders in past roles. This will demonstrate your strong interpersonal skills, which are crucial for the Service Administrator position.

How to prepare for a job interview at Hays Business Support

✨Showcase Your Organisational Skills

As a Service Administrator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experience where you successfully coordinated schedules or maintained records, highlighting your attention to detail.

✨Familiarise Yourself with Microsoft Office

Proficiency in Microsoft Excel and Outlook is crucial for this role. Brush up on your skills before the interview, and be ready to discuss how you've used these tools in previous positions to enhance productivity and communication.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and how you handle operational challenges. Think of specific scenarios where you had to liaise with teams or contractors, and be prepared to explain your approach and the outcomes.

✨Demonstrate Your Proactive Mindset

The company values a proactive approach, so be ready to share instances where you took initiative in your previous roles. Discuss how you identified issues before they became problems and the steps you took to resolve them.

Service Administrator
Hays Business Support
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