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- Tasks: Provide a professional switchboard service and welcome visitors to campus.
- Company: A well-known university in Cardiff with a vibrant campus culture.
- Benefits: Earn £13.27 per hour, enjoy campus parking, and work afternoons only.
- Why this job: Gain valuable customer service experience while working in a dynamic university environment.
- Qualifications: Strong communication skills and experience in customer-focused roles.
- Other info: Temporary role until Christmas with potential for extension.
Your new role Covering afternoon reception, working Monday to Friday (13:30-18:00) Welcome visitors to the campus, build an understanding of service user requirements and support their travel to destinations throughout the campus. Provide a professional and efficient switchboard service, responding to all internal and external calls. Support with general enquiries, taking and relaying messages, receiving and issuing access cards and keys. Assist with events taking place on campus and support attendees. Process vehicle bookings, visitor parking and operate vehicle access barriers. Support with administrative tasks and responsibilities of the Campus Services Team What you\’ll need to succeed Excellent understanding of how to provide superb customer care, supporting enquiries in a courteous, helpful and informed manner. Clear communication skills written, over the telephone and in-person, able to interact with, and manage the expectations of a variety of service users. Experience of answering and transferring telephone calls. Able to communicate in the medium of Welsh (highly desirable) Working knowledge of Microsoft Office packages including Word, Excel and Outlook. What you\’ll get in return £14.44 per hour On-site parking Accessible via some public transport routes 3 month temporary role with possible extension What you need to do now If you\’re interested in this role, click \’apply now\’ to forward an up-to-date copy of your CV, or call us now. If this job isn\’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C\’s, Privacy Policy and Disclaimers which can be found at (url removed)
Receptionist (Part Time) employer: Hays Business Support
Contact Detail:
Hays Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (Part Time)
✨Tip Number 1
Make sure you know the ins and outs of the university. Research their values, mission, and any recent news. This will help you stand out during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with visitors and staff, try role-playing common scenarios with friends or family. This will help you feel more confident when answering calls or welcoming guests.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn. They might give you insider tips about the interview process or even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to apply directly. Good luck!
We think you need these skills to ace Receptionist (Part Time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills, like using Microsoft Office. We want to see how you can bring your unique flair to the role!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the receptionist role and how your past experiences align with what we’re looking for.
Show Off Your Communication Skills: Since clear communication is key for this role, make sure your application reflects that. Keep your language professional yet friendly, just like how you'd interact with visitors on campus!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Hays Business Support
✨Know the Role Inside Out
Make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like managing the switchboard and welcoming visitors. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Care Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled enquiries or resolved issues, as this is crucial for a receptionist role. Be ready to discuss how you can maintain a courteous and helpful attitude.
✨Brush Up on Your Tech Skills
Since you'll be using Microsoft Office packages, make sure you're comfortable with Word, Excel, and Outlook. You might be asked about your experience with these tools, so consider preparing a few examples of how you've used them effectively in previous roles.
✨Practice Clear Communication
As a receptionist, clear communication is key. Practice speaking clearly and confidently, both in person and over the phone. You could even do a mock interview with a friend to get feedback on your communication style and ensure you're ready to impress.