At a Glance
- Tasks: Manage client relationships and oversee project lifecycles from design to delivery.
- Company: Join a respected UK manufacturer with a strong industry reputation.
- Benefits: Enjoy a competitive salary, 4.5-day work week, and supportive team culture.
- Other info: Access to own transport is essential for site visits.
- Why this job: Be the key link between clients and teams, making a real impact on projects.
- Qualifications: Strong communication skills and proficiency in project management tools required.
The predicted salary is between 36000 - 60000 £ per year.
Your new company is a well-established UK-based manufacturer seeking a Client Account Manager to join its growing team. They are looking to appoint a proactive, detail-oriented individual who can manage the organisation's biggest client.
Your new role involves being the key liaison between clients, designers, suppliers, and internal teams. You will manage the full project lifecycle—from technical design reviews and site surveys to installation and post-project evaluation—ensuring timely delivery, budget control, and client satisfaction.
Key Responsibilities:- Liaising with clients to understand requirements/specifications.
- Preparing quotations, including collating costs, contracting with suppliers, and uploading to the in-house system for review and authorisation.
- Reviewing any unsuccessful quotes with the Business Ops Director to understand reasons and identify improvements.
- On receipt of POs, raising Sales Orders and issuing POs to suppliers.
- Chasing progress updates from suppliers on goods in manufacture and liaising with Logistics for confirmed delivery dates.
- Arranging and attending site surveys.
- Ensuring works are booked in promptly on receipt of order, chasing progress and completion updates, and closing off for invoicing.
- Working with the accounts team to resolve any outstanding invoices where required.
- Continuous review of Pronett stats and reporting monthly to the Business Ops Director.
- Management of stock/portal stock levels, liaising with the warehouse for monthly stock counts.
- Ensuring adjustments are made for goods in/out and monitoring of stand-in model movements/location.
- Flagging any reported quality issues to the Senior Project Manager for support on resolution actions.
- Meeting with clients monthly to discuss feedback, upcoming projects, forecast information, etc., to share with the wider team.
- Reporting on product date, spend, etc., when required.
What you’ll need to succeed:
- Strong communication and organisational skills.
- Proficient in project management tools and CRM systems.
- Comfortable with site visits and client-facing responsibilities.
- A proactive, solutions-driven mindset.
- ACCESS TO OWN TRANSPORT IS ESSENTIAL.
What you’ll get in return:
- Join a respected and growing company with a strong reputation in the industry.
- Enjoy a collaborative and supportive team culture.
- Competitive salary and benefits package to include a 4.5 day working week.
If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Client Account Manager in Northallerton employer: Hays Business Support
Join a leading professional services organisation that values its employees and fosters a collaborative and inclusive work culture. As a Business Support Manager, you will have the opportunity to lead a dynamic team of Executive Assistants while benefiting from a hybrid working model, strong focus on learning and development, and a comprehensive benefits package. This role not only offers competitive salary but also provides a platform for meaningful career progression within a highly respected firm.
StudySmarter Expert Advice🤫
We think this is how you could land Client Account Manager in Northallerton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Client Account Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. Understand their projects and challenges, so you can showcase how your skills align with their needs. We want you to stand out as the perfect fit!
✨Tip Number 3
Practice your communication skills! As a Client Account Manager, you'll need to liaise with various stakeholders. Role-play common scenarios with a friend or mentor to boost your confidence and refine your approach.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Client Account Manager in Northallerton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Client Account Manager role. Highlight your experience with project management tools and client-facing responsibilities, as these are key for us.
Craft a Compelling Cover Letter:Use your cover letter to showcase your proactive mindset and strong communication skills. Share specific examples of how you've successfully managed client relationships in the past.
Showcase Your Organisational Skills:In your application, emphasise your organisational abilities. Mention any experience you have with managing multiple projects or liaising with different teams, as this is crucial for the role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Hays Business Support
✨Know Your Client
Before the interview, research the company’s biggest clients and their specific needs. Understanding their requirements will help you demonstrate how your skills can directly benefit them in managing those accounts.
✨Showcase Your Project Management Skills
Be ready to discuss your experience with project management tools and CRM systems. Prepare examples of how you've successfully managed projects from start to finish, highlighting your organisational skills and attention to detail.
✨Prepare for Client-Facing Scenarios
Since this role involves a lot of client interaction, think of scenarios where you had to handle difficult conversations or resolve issues. Practising these responses will show your proactive, solutions-driven mindset during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's processes, team dynamics, and client relationships. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.
