At a Glance
- Tasks: Become a product expert, support teams, and drive product development.
- Company: Join a forward-thinking organisation focused on growth and innovation.
- Benefits: Collaborative culture, professional development, and a chance to shape product success.
- Other info: Dynamic role with opportunities for continuous improvement and career growth.
- Why this job: Make an impact by translating market needs into innovative solutions.
- Qualifications: Degree in Engineering, IT, or related field with relevant experience.
The predicted salary is between 60000 - 75000 £ per year.
An exciting opportunity has arisen for an experienced Product Specialist to join a forward-thinking organisation undergoing continued growth. This role offers the chance to become a subject-matter expert across a diverse product portfolio, supporting commercial teams, customers and partners while contributing to ongoing product development and market readiness.
As the Product Specialist, you will develop a deep understanding of the organisation's solutions and act as a key point of contact for technical queries, demonstrations and training. You will work closely with development teams to shape product requirements and ensure that customer and market needs are clearly represented. Your work will support product launches, customer adoption and the continuous improvement of the product range.
Key Responsibilities
- Technical Support - Providing expert product guidance to commercial teams, particularly during tender processes.
- Requirements Definition - Working with development teams to specify, refine and prioritise product needs.
- Cross-Team Coordination - Supporting development activities and ensuring alignment across internal stakeholders.
- Demonstrations & Training - Delivering product demonstrations, training sessions and technical presentations.
- Market Insight - Gathering and translating customer and market needs for the UK region.
- Product Information - Preparing and validating content for marketing materials, launch collateral and technical documentation.
- Solution Adaptation - Supporting the tailoring of solutions to meet customer requirements.
- Compliance & Testing - Leading local certification activities and coordinating interoperability or field tests.
- Launch Support - Supporting product launches, including training campaigns and readiness activities.
- Stakeholder Engagement - Contributing to internal and external meetings on product capabilities.
- Competitor Monitoring - Tracking competitor activity and comparing core product offerings.
About You
You will be a proactive, customer-focused professional with a strong technical understanding and the ability to work effectively across multiple teams. Your communication skills, analytical mindset and attention to detail will be key to your success.
We are looking for:
- Relevant Degree in Engineering, IT, Telecommunications or a related field, supported by experience in Product Specialist, Technical Support, Pre-Sales or Product roles.
- Experience with Technical Products in any sector involving complex or connected solutions.
- Cross-Functional Collaboration including experience supporting commercial teams and tender responses.
- Training & Demonstration Skills with involvement in testing, certifications or validation activities.
- Requirements Translation - the ability to convert customer and market needs into clear product requirements.
- Documentation & Launch Experience including technical content and competitive analysis.
- Communication Strengths - confident, clear and customer-oriented.
- Language Skills - fluent English required; additional languages are an advantage.
What's on Offer
This is an excellent opportunity to join an organisation that values collaboration, innovation and continuous improvement. You will play a key role in shaping product success while developing your expertise in a supportive and engaging environment.
Product Specialist in Newcastle upon Tyne employer: Hays Business Support
Join a dynamic and innovative organisation as a Product Specialist, where your expertise will be valued in a collaborative and growth-oriented environment. With a strong focus on employee development, you will have the opportunity to enhance your skills while contributing to exciting product launches and market readiness initiatives. Located in a vibrant area, this role offers a unique chance to engage with diverse teams and make a meaningful impact on the company's success.
StudySmarter Expert Advice🤫
We think this is how you could land Product Specialist in Newcastle upon Tyne
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Hays Business Support!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Hays Business Support would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Hays Business Support through your school's career services!
We think you need these skills to ace Product Specialist in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Specialist, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Specialist position at Hays Business Support. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Hays Business Support
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
