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For Companies At a Glance
- Tasks: Deliver exceptional customer service and support in a fast-paced environment.
- Company: Join a well-established, fast-growing organisation known for quality and collaboration.
- Benefits: Enjoy a competitive salary, generous holiday allowance, and flexible remote work options.
- Why this job: Make a real difference by helping customers and enhancing their experience.
- Qualifications: Previous customer service experience and excellent communication skills are essential.
- Other info: Great opportunities for personal development and career growth await you.
The predicted salary is between 25000 - 35000 £ per year.
Your new company Hays are recruiting for a well-established, fast-growing organisation with a strong reputation for quality and customer service. The business offers a collaborative, supportive environment with opportunities for development.
Your new role As a Customer Support Specialist, you will play a key role in delivering exceptional service to customers. Your responsibilities will include:
- Maintaining accurate customer data
- Processing orders efficiently and accurately
- Handling enquiries and resolving complaints professionally
- Coordinating with internal teams for invoicing
- Providing administrative support
What you'll need to succeed To succeed in this role, you will have previous experience working in a customer service role. You have excellent communication skills, both written and verbal, as well as strong organisational skills. You can work well in a fast-paced environment, can prioritise and manage your time effectively. You're proactive, self-motivated and have a sense of urgency. Ideally, you will also speak a European language such as French or German.
What you'll get in return You will receive an excellent salary of £25,000 plus a generous benefits package including holiday allowance, pension, ability to work from home 2 days a week after training and more.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Customer Service Specialist in Middleton employer: Hays Business Support
Contact Detail:
Hays Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Specialist in Middleton
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Customer Service Specialist role. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for those interviews! Research common customer service scenarios and think about how you would handle them. Practising your responses can help you feel more confident and ready to impress.
✨Tip Number 3
Show off your skills! If you have experience with specific customer service tools or software, make sure to mention them during interviews. Highlighting your tech-savviness can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community, so get that CV in and let’s get you that Customer Service Specialist role!
We think you need these skills to ace Customer Service Specialist in Middleton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and skills. We want to see how you've handled enquiries and resolved complaints in the past, so be specific about your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how you can contribute to our supportive environment. Keep it friendly and professional!
Show Off Your Communication Skills: Since excellent communication is key for this role, ensure your written application is clear and concise. We love a well-structured application that reflects your ability to communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive!
How to prepare for a job interview at Hays Business Support
✨Know Your Customer Service Basics
Brush up on the key principles of customer service. Be ready to discuss your previous experiences and how you handled specific situations, especially complaints. This shows that you understand the importance of delivering exceptional service.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly. You might even want to prepare a few examples where your communication made a difference in resolving an issue or improving customer satisfaction.
✨Demonstrate Your Organisational Skills
Prepare to talk about how you manage your time and prioritise tasks in a fast-paced environment. Consider sharing a story where your organisational skills helped you meet a tight deadline or handle multiple enquiries efficiently.
✨Be Proactive and Show Enthusiasm
Employers love candidates who take initiative. Think of ways you've gone above and beyond in previous roles. Showing your proactive nature and enthusiasm for the position can set you apart from other candidates.
