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- Tasks: Support students with queries and direct them to the right services.
- Company: Join a busy Student Support and Wellbeing team.
- Benefits: Earn £13.87 per hour plus holiday pay, 35 hours a week.
- Other info: Perfect for organised and empathetic individuals in a fast-paced environment.
- Why this job: Make a real difference in student wellbeing while gaining valuable experience.
- Qualifications: Strong communication skills, attention to detail, and admin experience preferred.
£13.87 per hour + holiday pay
35 hours per week
Temporary - ongoing (minimum 4 months)
We're looking for a new team member to join a busy Student Support and Wellbeing team. This is a front-line administrative role, supporting students with queries and ensuring they're directed to the right services.
What you'll be doing:
- Providing first-point-of-contact support to students (in person and over the phone)
- Responding to student queries and giving clear, accurate information
- Logging mitigating circumstances and coursework extension requests accurately (Excel)
- Drafting and sending sensitively worded emails using Outlook templates
- Signposting and referring students to appropriate support services
- Handling confidential information in line with GDPR
- Working closely with colleagues across multiple teams
What we're looking for:
- Strong written communication and attention to detail
- Excellent organisation and ability to follow processes
- Confidence using Excel and Outlook
- Calm, professional, and approachable manner
- Previous admin experience desirable
- Able to work independently while knowing when to ask for support
A great opportunity for someone organised, empathetic, and confident supporting student wellbeing in a fast-paced environment.
Student Wellbeing Administrator in Manchester employer: Hays Business Support
Contact Detail:
Hays Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Wellbeing Administrator in Manchester
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the key responsibilities of a Student Wellbeing Administrator. This way, when you get that interview, you can show off your knowledge and how you can make a difference in supporting students.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with students, it’s crucial to be clear and approachable. Try role-playing common scenarios with a friend to boost your confidence before the big day.
✨Tip Number 3
Showcase your organisational skills! Think about examples from your past experiences where you’ve successfully managed multiple tasks or handled sensitive information. Be ready to share these stories during your interview to demonstrate your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform!
We think you need these skills to ace Student Wellbeing Administrator in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Student Wellbeing Administrator role. Highlight your relevant experience and skills, especially in written communication and organisation, to show us you’re the perfect fit!
Showcase Your Empathy: In your application, let us see your empathetic side! Share examples of how you've supported others in the past, as this role is all about helping students feel understood and supported.
Be Clear and Concise: When drafting your application, keep it clear and to the point. We love well-structured applications that are easy to read, so make sure your key points stand out and avoid any unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Hays Business Support
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Student Wellbeing Administrator. Familiarise yourself with the key tasks like providing first-point-of-contact support and handling confidential information. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role requires strong written and verbal communication, prepare examples of how you've effectively communicated in previous roles. Think about times when you had to draft sensitive emails or respond to queries. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Your Organisational Skills
Being organised is crucial for this position. Bring up specific instances where you've successfully managed multiple tasks or followed processes meticulously. You might even want to mention your proficiency with Excel and Outlook, as these tools are essential for logging requests and communicating with students.
✨Be Approachable and Empathetic
As you'll be supporting students, it's important to convey a calm and approachable manner during the interview. Share experiences where you've helped others or dealt with sensitive situations. This will highlight your ability to connect with students and provide the support they need in a fast-paced environment.