At a Glance
- Tasks: Be the go-to person for prospective students, guiding them through admissions.
- Company: Join a vibrant higher education environment in central Manchester.
- Benefits: Earn £15.36 per hour plus holiday pay, with hybrid working options.
- Other info: Enjoy a supportive team culture and excellent transport links.
- Why this job: Make a real difference in students' lives while gaining valuable experience.
- Qualifications: Customer service experience and strong communication skills are essential.
Location: Manchester City Centre
Contract: Temporary up to 4 months
Hours: Full-time (35 hours per week)/ Hybrid/ Office Day Thursday
Hourly Rate: £15.36 plus holiday pay
We're looking for a proactive and customer-focused Student Enquiries & Admissions Coordinator to join a busy higher education environment in central Manchester on a 4-month temporary basis. This is a fast-paced, front-line role where you'll act as a key point of contact for prospective students, handling enquiries and supporting them through the admissions journey. You'll play an essential role in delivering an excellent applicant experience, helping convert enquiries into enrolments.
Key Responsibilities
- Act as a first point of contact for prospective students, providing accurate advice on courses, entry requirements, and admissions processes
- Manage enquiries via email, phone and CRM systems, ensuring timely and professional responses
- Support applicants throughout the admissions cycle, from initial enquiry through to offer and enrolment
- Work closely with internal teams (faculties, admissions, recruitment) to ensure smooth processes and consistent communication
- Maintain and update applicant data in line with GDPR requirements
- Assist with reporting, data analysis, and tracking enquiry trends to support recruitment activity
- Contribute to improving enquiry handling processes and conversion rates
- Support recruitment events, open days, and other student engagement activities
About You
- Experience in a customer service or student-facing administrative role (university sector desirable)
- Strong communication skills, with the ability to explain complex information clearly
- Highly organised with excellent attention to detail
- Comfortable managing a high volume of enquiries in a fast-paced environment
- Confident using CRM systems and Microsoft Office (Excel, Word, Outlook)
- Proven ability to work collaboratively with internal stakeholders
- Experience working with diverse audiences, including international students, is an advantage
What You'll Gain
- Opportunity to gain experience within a leading education environment
- Exposure to admissions, student recruitment, and stakeholder engagement
- Collaborative and supportive team culture
- Central Manchester location with excellent transport links
International Enquiries Co-ordinator in Manchester employer: Hays Business Support
Join a leading professional services organisation that values its employees and fosters a collaborative and inclusive work culture. As a Business Support Manager, you will have the opportunity to lead a dynamic team of Executive Assistants while benefiting from a hybrid working model, strong focus on learning and development, and a comprehensive benefits package. This role not only offers competitive salary but also provides a platform for meaningful career progression within a highly respected firm.
StudySmarter Expert Advice🤫
We think this is how you could land International Enquiries Co-ordinator in Manchester
✨Get Involved in Local Edu-Tech Meetups
Dive into some local edu-tech meetups or webinars related to digital learning. These gatherings are prime spots to connect with professionals in the field, and you might just bump into someone from Hays Business Support looking for temporary support like a International Enquiries Co-ordinator. Plus, you’ll get to see what’s trending in education tech!
✨Volunteer for Online Educational Events
Look for opportunities to volunteer at online events or workshops—these can help you gain experience and get your name out there. Your contributions may catch the eye of companies like Hays Business Support when they’re on the lookout for talented folks for temporary roles in digital learning.
✨Leverage Social Media Groups
Join social media groups focused on digital education, like Facebook or LinkedIn groups. These communities often share job postings for temporary roles and can help us connect with current members at Hays Business Support who can potentially put in a good word for you.
✨Make Your Passion for Teaching Visible
Consider creating content that showcases your knowledge of digital learning—maybe a blog or a series of helpful videos. This not only builds your portfolio but establishes your credibility in the field. Plus, you never know who from Hays Business Support might stumble upon your work while looking for a International Enquiries Co-ordinator!
We think you need these skills to ace International Enquiries Co-ordinator in Manchester
Some tips for your application 🫡
Show Off Your Digital Skills:In the digital learning and education sector, it's crucial to highlight your tech-savviness. Make sure your CV includes any experience with e-learning platforms, digital content creation, or learning management systems. This tech flair helps us see you're ready to thrive in our digital landscape at Hays Business Support.
Let Your Passion Shine Through:For a temporary role, we want to know why you’re excited about digital learning! Your cover letter should reflect your enthusiasm for education technologies. Talk about any projects or initiatives you’ve been part of that showcase your passion. This gives us insight into how you can contribute to our team, even for a short stint.
Include Relevant Certifications:If you have any certifications related to digital education—like teaching online or instructional design—make sure you highlight those in your application. They can really set you apart from other candidates and show us you're knowledgeable and committed to the field.
Tailor Your Portfolio:If you’ve created any digital learning materials, this is the perfect time to showcase them! We love seeing examples of your work, so include a link to your portfolio that features your best creations relevant to the temporary role at Hays Business Support. This hands-on evidence can speak volumes about your creative capabilities!
How to prepare for a job interview at Hays Business Support
✨Show Off Your Creativity in Digital Learning
When preparing for your interview with Hays Business Support, think about how you can showcase your creative approaches to digital learning. Bring along examples of projects or modules you've designed, especially those that highlight your ability to engage students remotely. It’ll help demonstrate your hands-on experience, which is essential for this role.
✨Know Your EdTech Tools
Get familiar with the latest in educational technology tools that are popular in the digital-learning field, like learning management systems and online assessment platforms. Being able to chat fluently about tools such as Moodle or Google Classroom during your interview could give you a real edge and show that you're ready to hit the ground running.
✨Flexibility is Key for Temporary Roles
Since this role with Hays Business Support is temporary, it’s super important to convey your flexibility and adaptability during the interview. Be ready to discuss how you can quickly acclimate to new environments and seamlessly integrate into existing teams. It shows you’re a team player and can handle the ebb and flow of temporary work.
✨Demonstrate Passion for Lifelong Learning
In the digital learning space, showing a passion for education and personal development can really set you apart. Be prepared to chat about how you stay current with trends in digital education and any extra courses or resources you’ve explored. It’ll highlight your motivation and potential value to Hays Business Support as they seek to innovate in their teaching approaches.
