At a Glance
- Tasks: Provide technical support and develop systems using Microsoft 365 technologies.
- Company: Local government organisation focused on modernising technology.
- Benefits: Salary up to £35,865, Local Government Pension Scheme, and a 9-day fortnight.
- Other info: Collaborative team environment with opportunities for continuous learning and skill development.
- Why this job: Shape how technology is used while gaining hands-on experience in IT support and systems development.
- Qualifications: Open to all tech enthusiasts, from graduates to experienced professionals.
Looking to start your career in IT? Or perhaps you've already gained some IT support experience and want a role that offers more variety, more responsibility and the chance to shape how technology is used within an organisation?
This is not your typical IT support position. Whilst you'll provide day-to-day technical support to colleagues, the real focus of the role is helping to improve, automate and develop systems using Microsoft 365 technologies. Working as part of a small and collaborative team, you'll have the opportunity to get involved in everything from user support and device management through to Power Apps, Power Automate and SharePoint development projects that can have a genuine impact on how people work.
You'll be joining an organisation that values initiative, encourages learning and gives people the opportunity to broaden their skills across a wide range of technologies. One day you could be supporting users and deploying new equipment, the next you could be developing automated workflows, improving business processes or helping to implement new digital solutions.
The environment is varied, hands-on and ideal for someone who enjoys solving problems, learning new technologies and finding better ways of doing things. Whether you're a Computer Science graduate seeking your first professional opportunity, an A-Level leaver with a strong interest in technology, or an experienced IT Support professional looking to move into a broader systems-focused role, this position offers an excellent platform for development.
You'll gain exposure to Microsoft 365, Intune, Entra ID, Power Platform, SharePoint, infrastructure, networking and end-user support, all while working closely with an experienced ICT Manager who is committed to modernising systems and driving continuous improvement across the organisation.
In return, you'll receive a salary of £27,733 to £35,865 depending on experience, membership of the Local Government Pension Scheme, 23 days annual leave rising to 27 days with service, plus bank holidays, and one of the most attractive working patterns in the region: a 9-day fortnight with every other Friday off.
If you're technically curious, enjoy learning, and want a role where you can develop practical experience in both IT support and systems development, then apply now or contact Will Taylor at Hays in Lincoln for more information.
ICT Support & Systems Officer in Louth employer: Hays Business Support
As a leading statutory regulator in the healthcare sector, we pride ourselves on fostering a supportive and inclusive work environment that values professionalism and integrity. Our commitment to employee growth is evident through ongoing training opportunities and the chance to engage in high-profile public hearings, making this role both meaningful and rewarding. Located across the UK, we offer a dynamic workplace where your contributions directly impact public safety and confidence in healthcare professions.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Support & Systems Officer in Louth
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Hays Business Support values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Hays Business Support might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Hays Business Support!
✨Direct Apply to Hays Business Support
Let's not forget to apply directly through the Hays Business Support website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ICT Support & Systems Officer in Louth
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Hays Business Support.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Hays Business Support. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Hays Business Support
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
