At a Glance
- Tasks: Support financial sales processes and provide top-notch customer service.
- Company: Leading financial services organisation in Liverpool's vibrant business quarter.
- Benefits: Competitive salary, hybrid working, 25 days holiday, and annual bonus.
- Other info: Great city centre location with excellent transport links.
- Why this job: Join a dynamic team and enhance your skills in a supportive environment.
- Qualifications: Experience in a professional office, strong communication, and attention to detail.
Your new company My client, a leading financial services organisation based in the heart of Liverpool's business quarter, is seeking a Sales Support Administrator to join their business on a permanent basis. Based out of contemporary offices and offering superb transport links in and out of the city, this is an opportunity not to be missed.
Your new role The position is offered full-time Monday to Friday with working hours, Monday to Thursday 09.00am until 17.30pm and 09.00am until 17.00pm on Fridays. A hybrid model is also in place, working from home both Mondays and Fridays. Please note you will be required to work one Saturday per month, which will be paid at time and a half.
The main purpose of this position is to support the smooth operation of the organisation's financial sales process, providing strong customer service to in-house accounts and the sales force, enhancing sales leads and ultimately increasing business volume. Some of your duties will include, but not limited to:
- Support new sales opportunities, whilst maintaining excellent customer service and achieving sales target expectations.
- Handling customer settlement figures.
- Manage key in-house accounts, promoting the organisation's USP and providing a support service throughout the lifecycle of the application process.
- Assist and support all floor managers.
- Enhance the operations process and ensure a strong working relationship between all internal elements.
- Handle all direct customer enquiries.
- Act as the first point of contact for enquiries from all internal staff.
- Provide day-to-day support for key accounts transitioned from the Field Sales team into Business Support, ensuring continuity and efficient handling of account requirements.
- Dealing with commission quotations (campaigns/ promotions/ subsidised/ enhanced commissions).
What you'll need to succeed Proven working history within a professional office environment Exceptional communication skills both written and verbal Strong attention to detail Have a strong sense of urgency and ability to work to deadlines Passion for going that extra mile Very organised An exceptional team player.
What you'll get in return Competitive salary at between £27,000 and £28,000 per annum Great city centre location Hybrid model Full time Monday to Friday 25 days holiday plus bank holidays Annual Bonus.
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Sales Support Administrator in Liverpool employer: Hays Business Support
Join a leading professional services organisation that values its employees and fosters a collaborative and inclusive work culture. As a Business Support Manager, you will have the opportunity to lead a dynamic team of Executive Assistants while benefiting from a hybrid working model, strong focus on learning and development, and a comprehensive benefits package. This role not only offers competitive salary but also provides a platform for meaningful career progression within a highly respected firm.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Administrator in Liverpool
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Hays Business Support. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Sales Support Administrator in Liverpool
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Hays Business Support.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Hays Business Support's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Hays Business Support
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Hays Business Support.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Hays Business Support will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Hays Business Support employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
