Operations Manager - Legal in Liverpool

Your new company

Are you a proven leader within the legal sector with experience of supervising teams in a management or leadership capacity? If so, I want to hear from you. My client, a leading legal practice based in the heart of Liverpool's business quarter, is seeking a professional Operations Manager to join their team on a permanent basis. My client is an ambitious, forward-thinking firm that leverages technology to ethically and efficiently offer Finance, Adjudication, Insurance and Representation services to UK customers. Based in contemporary offices with excellent transport links in and out of the city, this is an opportunity not to be missed.

Your new role

The position is offered full time Monday to Friday with standard office hours. A hybrid model is in place to work from home once day per week after a 6-month probation period. I am seeking an Operations Manager to design and supervise the legal standards of care that my client offers their clients and to ensure that they operate within regulatory best practices. The firm is currently focused on housing disrepair and tenancy deposit claims but is quickly growing into other service areas. Some of your duties will include but not limited to:

• Lead and optimise the organisational processes.
• Responsible for overseeing daily operations, implementing strategic initiatives, and ensuring the organisation's goals are achieved efficiently.
• Lead and supervise multiple teams across various departments to ensure seamless workflow and high performance.
• Develop, implement, and monitor operational strategies aligned with organisational objectives.
• Oversee resource management, staffing, and procurement, to optimise operational efficiency.
• Establish and maintain quality standards, ensuring compliance with industry regulations and internal policies.
• Analyse operational data to identify areas for improvement and implement effective solutions.
• Foster a positive organisational culture centred on teamwork, accountability, and continuous improvement.
• Collaborate with executive management to develop long-term plans and operational policies.
• Manage relationships with external vendors, partners, and stakeholders to support organisational objectives.

What you'll need to succeed

• Proven legal experience in supervising teams within a management or leadership capacity.
• Strong management skills with the ability to oversee multiple projects simultaneously.
• Demonstrated leadership qualities with a track record of motivating teams towards achieving strategic goals.
• Excellent organisational skills with the ability to analyse complex information and make informed decisions.
• Strong communication skills, both written and verbal.

This role is ideal for a proactive leader eager to contribute to organisational excellence through strategic oversight and effective team management.

What you'll get in return

• Competitive salary at between £50,000 to £55,000 per annum.
• Great city centre location.
• Contemporary offices.
• Hybrid model after probation.
• Selection of benefits.
• Supportive and dynamic team.
• Progression opportunities.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.