At a Glance
- Tasks: Lead a dynamic team in the legal credit sector and drive operational excellence.
- Company: Join a top-rated law firm in Liverpool with a collaborative culture.
- Benefits: Enjoy 23 days holiday, competitive salary, and progression opportunities.
- Other info: Mentor junior staff and shape the future of the Pre-Litigation Credit Hire Team.
- Why this job: Make a real impact in a respected firm while developing your career.
- Qualifications: Experience in credit hire within a legal setting and strong communication skills.
Your new company My client, a leading law firm based in the heart of Liverpool city centre, is seeking a professional Operational Excellence Manager to join their Pre-Litigation Credit Hire Team. You will be joining a firm that is recognised by both Legal 500 and Chambers & Partners and offers a variety of services, including Credit Hire, Personal Injury, including Complex Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Enquiries. This is an exciting opportunity for a candidate who wishes to develop and get the best out of a professional team.
Your new role Reporting to the Directors, who will be required to shape and drive their growth strategy by establishing and sustaining excellent working relationships with the organisation's insurance and Solicitor Partners through regular collaboration. You will also be responsible for supporting the Heads of Department to lead high-performing teams, implementing technical strategies, driving operational excellence and delivering an excellent client care journey. Please note that to be successful in this role, you must possess experience within Credit Hire in a legal setting.
- Work in collaboration with senior managers to implement training plans.
- Analyse data to identify areas for improvement.
- Maintain and develop relationships with our insurer/solicitor opponents to be able to proactively initiate and lead settlement negotiations.
- Mentor and provide support to junior staff.
- Conducting performance reviews and providing technical training.
- Overseeing crucial deadlines to maintain efficiency and compliance.
- Evaluate cases to produce case plans in order to progress matters.
What you'll need to succeed Possess a strong proven history and deep understanding of motor liability and credit hire claims. Excellent communication skills both written and verbal. Come from a legal background with a good understanding of legal principles. Exceptional eye for detail. Competent working with a case management system and have good knowledge of MS Office and Outlook. Ability to organise and prioritise.
What you'll get in return 23 days holiday + your Birthday off, plus 8 bank holidays. Competitive salary at between £35,000 - £45,000 per annum (depending on experience). Pension scheme. Discounted on-site Restaurant, Coffee Shop / Café. Progression opportunities.
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Operation Manager (Legal Credit Team) in Liverpool employer: Hays Business Support
Join a prestigious law firm in the vibrant heart of Liverpool, where you will be part of a dynamic team dedicated to operational excellence in the legal credit sector. With a strong focus on employee development, this firm offers competitive salaries, generous holiday allowances including your birthday off, and a supportive work culture that encourages collaboration and growth. Experience the unique advantage of working in a recognised firm that values its employees and fosters a high-performing environment, making it an excellent choice for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Operation Manager (Legal Credit Team) in Liverpool
✨Get Involved in Law Societies
Join local law societies and attend their events – they're often a goldmine for networking and job opportunities in the legal field. Plus, it’s a great way to meet other budding lawyers and experienced solicitors who could provide vital insights and connections.
✨Tap into Online Legal Communities
Don’t underestimate the power of online platforms like LinkedIn and specific legal forums. Get active in discussions or share your thoughts on recent legal developments – this not only builds your visibility but also showcases your passion and knowledge in law.
✨Attend Career Fairs and Workshops
Look out for career fairs and workshops specifically focused on law. Many law firms, including Hays Business Support, will be scouting for fresh talent, so bring your A-game and don’t shy away from making a memorable impression.
✨Leverage Your University’s Career Services
If you’re still in university or have recently graduated, latch onto your career services! They often have connections with law firms looking for graduates and can guide you through the application process tailored for the legal sector.
We think you need these skills to ace Operation Manager (Legal Credit Team) in Liverpool
Some tips for your application 🫡
Highlight Your Legal Knowledge:When applying for a full-time role in legal services at Hays Business Support, make sure to demonstrate your understanding of key legal principles and areas of law relevant to the position. Include any specific coursework, modules, or certifications, like LPC or BPTC qualifications, that showcase your legal expertise directly on your CV.
Showcase Your Research Skills:In the legal field, strong research skills are crucial. Use your application to illustrate how you've utilised these skills in past studies or work experiences – whether that's through past internships or significant projects. Mention any legal databases or tools you’re proficient in, as this can give you an edge.
Tailor That Cover Letter!:Your cover letter is your chance to shine! Make it personal by expressing your genuine interest in Hays Business Support and the specific role of Operation Manager (Legal Credit Team). Talk about why you want to be part of their team, how your unique experiences align with their values, and why you’re passionate about the legal sector.
Stay Formal but Friendly:While we all know the legal world can be pretty formal, don’t be afraid to let a bit of personality shine through in your written application. Use a respectful tone, but feel free to inject a little warmth; this approach can help you stand out and show you're a great fit for Hays Business Support’s culture!
How to prepare for a job interview at Hays Business Support
✨Know Your Legal Principles
Brush up on foundational legal principles relevant to the specific area of law you’re applying for, whether it’s corporate, criminal, or family law. We might get asked situational questions to test your knowledge, so being articulate about key concepts will make you stand out.
✨Be Ready for Case Studies
Full-time legal roles often involve case studies during interviews. Prepare to analyse a hypothetical case and discuss your approach to it. Practising this with a peer or mentor can help us refine our reasoning and articulate a solid legal argument.
✨Show Off Your Research Skills
As legal professionals, strong research skills are a must. Have examples ready of how you've effectively used legal databases or conducted thorough legal research in your past experiences. It's a great way to demonstrate your readiness for the role at Hays Business Support.
✨Exude Professionalism and Confidence
In the legal field, professionalism is key. During the interview, we should maintain good eye contact and communicate clearly to show that we’re not just knowledgeable, but also confident. This can make a positive impression on your potential colleagues at Hays Business Support.
