At a Glance
- Tasks: Be the go-to person for prospective students, guiding them through their admissions journey.
- Company: Join a dynamic educational institution focused on student success.
- Benefits: Earn £15.36 per hour plus holiday pay, with opportunities for growth.
- Other info: Fast-paced environment with a focus on teamwork and collaboration.
- Why this job: Make a real difference in students' lives by helping them enrol in their dream courses.
- Qualifications: Strong communication skills and a passion for supporting others.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a proactive and customer-focused Student Enquiries Administrator on a month temporary basis. This is a fast-paced, front-line role where you will act as a key point of contact for prospective students, handling enquiries and supporting them through the admissions journey. You will play an essential role in delivering an excellent applicant experience, helping convert enquiries into enrolments.
Key Responsibilities
- Act as a first point of contact for prospective students, providing accurate advice on courses, entry requirements, and admissions processes.
- Manage enquiries via email, phone and CRM systems, ensuring timely and professional responses.
- Support applicants throughout the admissions cycle, from initial enquiry through to offer and enrolment.
- Work closely with internal teams (faculties, admissions, recruitment) to ensure smooth processes and consistent communication.
- Maintain and update applicant data in line with GDPR requirements.
- Assist with reporting, data analysis, and tracking enquiry trends to support recruitment activity.
- Contribute to improving enquiry handling processes and conversion rates.
International Student Administrator employer: Hays Business Support
As an International Student Administrator, you will thrive in a dynamic and supportive environment that prioritises professional development and employee well-being. Our company fosters a collaborative work culture where your contributions are valued, and you will have access to comprehensive training and growth opportunities. Located in a vibrant area, we offer competitive pay along with holiday benefits, making us an excellent employer for those seeking a meaningful career in education.
StudySmarter Expert Advice🤫
We think this is how you could land International Student Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles. They can give you the inside scoop on what it’s really like and might even refer you directly, which is a massive plus!
✨Tip Number 2
Prepare for those interviews! Research common questions for International Student Administrators and practice your answers. We want you to shine and show how you can handle enquiries like a champ!
✨Tip Number 3
Show off your customer service skills! In this role, being proactive and friendly is key. Think of examples from your past experiences where you’ve gone above and beyond for someone – that’s what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace International Student Administrator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the International Student Administrator role. Highlight your experience in handling enquiries and supporting students, as this will show us you understand what we're looking for.
Show Off Your Communication Skills:Since this role is all about being a key point of contact, we want to see how well you can communicate. Use clear and professional language in your application, and don’t forget to mention any experience you have with customer service or managing enquiries.
Be Proactive:We love candidates who take initiative! In your application, share examples of how you've gone above and beyond to help others, especially in fast-paced environments. This will demonstrate your proactive approach, which is crucial for this role.
Apply Through Our Website:To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you promptly!
How to prepare for a job interview at Hays Business Support
✨Know Your Stuff
Make sure you’re well-versed in the courses and entry requirements relevant to the role. Research the institution’s offerings and be ready to discuss how you can provide accurate advice to prospective students.
✨Practice Your Communication Skills
Since this role involves a lot of interaction with potential students, practice clear and professional communication. Role-play common enquiry scenarios with a friend to build your confidence in handling questions over the phone and via email.
✨Show Your Proactivity
Be prepared to share examples of how you've taken initiative in previous roles. Highlight any experiences where you’ve improved processes or enhanced customer service, as this will demonstrate your proactive approach.
✨Understand Data Privacy
Familiarise yourself with GDPR requirements, especially how they relate to managing applicant data. Being knowledgeable about data protection will show that you take compliance seriously, which is crucial for this role.
