At a Glance
- Tasks: Be the go-to person for prospective students, guiding them through their admissions journey.
- Company: Join a supportive educational institution focused on student success.
- Benefits: Earn Β£15.36 per hour plus holiday pay, with opportunities for growth.
- Other info: Dynamic role with a chance to collaborate across teams and improve processes.
- Why this job: Make a real difference in students' lives by helping them enrol in their dream courses.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25000 - 30000 Β£ per year.
International Student Enquiries 15.36 plus holiday pay. We are looking for a proactive and customer-focused Student Enquiries Coordinator who will act as a key point of contact for prospective students, handling enquiries and supporting them through the admissions journey. You will play an essential role in delivering an excellent applicant experience, helping convert enquiries into enrolments.
Key Responsibilities:
- Act as a first point of contact for prospective students, providing accurate advice on courses, entry requirements, and admissions processes.
- Manage enquiries via email, phone and CRM systems, ensuring timely and professional responses.
- Support applicants throughout the admissions cycle, from initial enquiry through to offer and enrolment.
- Work closely with internal teams (faculties, admissions, recruitment) to ensure smooth processes and consistent communication.
- Maintain and update applicant data in line with GDPR requirements.
- Assist with reporting, data analysis, and tracking enquiry trends to support recruitment activity.
- Contribute to improving enquiry handling processes.
International Enquiries Co-ordinator employer: Hays Business Support
Join a leading professional services organisation that values its employees and fosters a collaborative and inclusive work culture. As a Business Support Manager, you will have the opportunity to lead a dynamic team of Executive Assistants while benefiting from a hybrid working model, strong focus on learning and development, and a comprehensive benefits package. This role not only offers competitive salary but also provides a platform for meaningful career progression within a highly respected firm.