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For Companies At a Glance
- Tasks: Support sales and manage customer satisfaction in a thriving construction business.
- Company: Established construction company in Cannock with a strong reputation.
- Benefits: Permanent role with immediate start, supportive team, and growth opportunities.
- Other info: Opportunity to learn and develop in a fast-paced environment.
- Why this job: Join a dynamic team and make a real impact on customer relationships.
- Qualifications: Experience in Internal Sales or Customer Services and strong communication skills.
The predicted salary is between 25000 - 35000 £ per year.
Your new company Hays are working with a large established business in Cannock who are recruiting due to expansion. You will be joining an established and successful construction business in Wolverhampton, to support their customers and business sales. This is a new permanent opportunity, and can accommodate an immediate start.
Your new role involves working in the commercial function to manage customer satisfaction and support in driving sales. Key duties will include:
- Support the sales team and operate directly to the Sales Manager.
- Account manage the customer base to achieve long-term success.
- Update customer data spreadsheets.
- Handle all administrative tasks for customers and support with queries and issues where appropriate.
- Develop positive relationships with clients, working with the external sales team.
- Communicate problems internally and externally with production, quality, transport, and the end customer.
- Suggest actions to improve sales performance.
- Monitor customer quarterly reviews and customer satisfaction surveys.
What you’ll need to succeed:
- Proven work experience in Internal Sales or Customer Services.
- Hands-on experience to deliver the best customer experience.
- Understand Sales performance metrics and CRM systems.
- Excellent communication skills, written and verbal.
- Willingness to learn and develop.
What you’ll get in return: Supportive...
Internal Sales employer: Hays Business Support
Contact Detail:
Hays Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction industry and let them know you're on the lookout for an Internal Sales role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its sales strategies, and think about how your experience aligns with their needs. Practise common interview questions and be ready to showcase your customer service skills and sales performance metrics knowledge.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from the interview to remind them of your conversation and reinforce your interest.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly can sometimes give you a better chance of getting noticed by hiring managers.
We think you need these skills to ace Internal Sales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Internal Sales role. Highlight your experience in customer service and sales, and don’t forget to mention any relevant metrics or achievements that show how you’ve driven sales performance in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your hands-on experience and how you can contribute to customer satisfaction and sales success at the company.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and double-check for any typos or grammatical errors. We want to see your best written communication!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Hays Business Support
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Research Hays and the construction business in Wolverhampton. Familiarise yourself with their sales processes and customer service approach so you can speak confidently about how you can contribute.
✨Showcase Your Experience
Be ready to discuss your previous roles in Internal Sales or Customer Services. Prepare specific examples of how you've improved customer satisfaction or driven sales performance. This will demonstrate your hands-on experience and ability to deliver results.
✨Communicate Clearly
Since excellent communication skills are key for this role, practice articulating your thoughts clearly and concisely. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing past experiences.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the sales team's current challenges or how they measure customer satisfaction. This shows your genuine interest in the role and helps you assess if it's the right fit for you.