Host

Manchester Full-Time No home office possible
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Job Description

Your new company \\nHays are recruiting for a permanent, professional Guest Experience Host to act as the front‑line ambassador for our clients' busy Manchester city centre site. This role supports the on‑site management team to deliver an exceptional occupier and visitor experience, uphold high building standards, and ensure smooth day‑to‑day operations. The ideal candidate will be confident, customer‑focused, and capable of managing a varied workload in a fast‑paced environment.

25 hours 8am-1pm, salary is pro rata. \\nYour new role \\nKey Responsibilities\\n\\nProvide a warm, professional welcome to all visitors and occupiers.\\nRespond promptly to service requests, ensuring issues are resolved quickly and appropriately.\\nCommunicate courteously and effectively in person, via phone, and email.\\nSupport with switchboard cover and general reception duties.\\nLiaise with contractors and the management team to support reactive and planned maintenance activities.\\nLog and track maintenance requests, ensuring service standards are met.\\nMaintain high standards of cleanliness and presentation in all common and landlord areas.\\nAssist with room bookings, meeting room set‑ups, refreshments, and events.\\nMaintain and update tenant contact lists and site documentation.\\nContribute to Health & Safety processes, audits, and record‑keeping.\\nSupport marketing and engagement activity, including site events and social/business media presence.\\nWork collaboratively with colleagues to uphold a welcoming, efficient, and well‑managed environment.What you'll need to succeed \\n\\nStrong interpersonal and communication skills.\\nAbility to work independently and prioritise effectively.\\nGood organisational and planning capability.\\nComfortable working in a dynamic, customer‑centric environment.\\nBasic knowledge of Health & Safety requirements \\nConfident using technology and administrative systems.\\n Minimum 2 years' experience in a similar customer service, guest experience, concierge, or front‑of‑house role.What you'll get in return \\nThis role is 25 hours, Monday-Friday 8am-1pm, paying £26,000 – £27,000 pro rata, with excellent benefits. \\nWhat you need to do now \\nIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.\\n\\nHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

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Contact Detail:

Hays Business Support Recruiting Team

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