At a Glance
- Tasks: Coordinate service activities and support engineers in a fast-paced environment.
- Company: Established engineering organisation with a focus on excellent customer service.
- Benefits: Modern office, collaborative team, and opportunities for personal growth.
- Other info: Great opportunity for career development in a dynamic industry.
- Why this job: Join a friendly team where your contributions are valued and make a real impact.
- Qualifications: Strong organisational skills and attention to detail required.
The predicted salary is between 30000 - 35000 £ per year.
Your new company An established engineering and service-led organisation is seeking a highly organised Service Administrator to join its team in Farnborough.
Working within a busy operational environment, you ll play a vital role in supporting engineers, Service Managers and customers, ensuring service activity is accurately recorded, communicated and delivered to a high standard.
The business prides itself on providing excellent customer service, operating efficiently and maintaining strong client relationships.
Operating from modern offices within Aerospace Park, this is an excellent opportunity to join a friendly and collaborative team where your contribution will be genuinely valued.
Your new role As Service Administrator, you will be responsible for coordinating a wide range of service administration activities to support the day-to-day running of the service department.
This is a varied role that requires strong organisational skills, excellent attention to detail and the ability to manage multiple priorities in a fast-paced environment.
Key responsibilities will include: Managing shared service inboxes and responding to customer enquiries.
Logging service calls and ensuring overnight call-outs have been accurately recorded and communicated to Service Managers.
Updating and maintaining reactive and planned service jobs.
Producing and distributing engineer service records and service documentation.
Managing customer por...
Service Administrator in Hampshire employer: Hays Business Support
Join a leading professional services organisation that values its employees and fosters a collaborative and inclusive work culture. As a Business Support Manager, you will have the opportunity to lead a dynamic team of Executive Assistants while benefiting from a hybrid working model, strong focus on learning and development, and a comprehensive benefits package. This role not only offers competitive salary but also provides a platform for meaningful career progression within a highly respected firm.
