At a Glance
- Tasks: Lead a dynamic team, oversee service delivery, and ensure compliance with regulations.
- Company: Join a large public sector organisation with a focus on community impact.
- Benefits: Enjoy a competitive salary, hybrid working, and opportunities for professional growth.
- Other info: This role offers a chance to work closely with stakeholders and improve key services.
- Why this job: Make a meaningful contribution while developing your leadership skills in a supportive environment.
- Qualifications: Experience in managing teams, strong communication skills, and organisational abilities required.
A large public sector organisation is seeking an experienced Senior Services Coordinator to take on a key leadership position within a busy operational team on an initial 6-month contract, with the possibility for extension. This is a senior role with responsibility for managing staff, overseeing service delivery and ensuring operational activities are delivered effectively and in line with relevant legislation, policies and organisational standards. You will work closely with internal teams, external organisations, businesses and members of the public.
As Senior Services Coordinator, you will provide day-to-day leadership across several areas of service delivery. You will lead and support a team, manage operational priorities and provide guidance on complex service matters, while maintaining high standards of performance, compliance and customer service. The role will involve providing leadership and line management to staff, setting priorities, allocating workloads and supporting effective performance across the team. You will oversee day-to-day service delivery, providing guidance and making informed decisions on more complex operational matters, while ensuring services are delivered effectively and in line with relevant legislation, organisational procedures and regulatory requirements. You will also monitor performance, coordinate resources and contribute to reporting, planning and continuous service improvement. A key part of the role will be building strong relationships with stakeholders, chairing meetings, delivering briefings and supporting senior management with wider organisational priorities.
You will have previous experience of managing or supervising staff, with strong leadership and confident decision-making skills. Ideally, you will have worked within a complex, regulated operational or service delivery environment and be comfortable managing competing priorities. Strong organisational skills are essential, with the ability to effectively manage your own workload while coordinating the priorities of others. You will also be an excellent communicator, with strong stakeholder management and relationship-building skills, alongside experience in report writing and delivering presentations. Good Microsoft Office skills are required, while a relevant HND-level qualification or equivalent professional experience would be advantageous.
This role offers a competitive salary alongside the security of a long-term contract within a large public sector organisation. Based in Forfar, the position supports hybrid working, offering flexibility while still allowing you to work closely with a supportive and collaborative team. This is an excellent opportunity to take on a senior people-management role, develop your leadership experience and make a meaningful contribution to the delivery and ongoing improvement of key services.
If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Julie at Hays. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Senior Services Coordinator in Forfar employer: Hays Business Support
As a leading statutory regulator in the healthcare sector, we pride ourselves on fostering a supportive and inclusive work environment that values professionalism and integrity. Our commitment to employee growth is evident through ongoing training opportunities and the chance to engage in high-profile public hearings, making this role both meaningful and rewarding. Located across the UK, we offer a dynamic workplace where your contributions directly impact public safety and confidence in healthcare professions.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Services Coordinator in Forfar
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Hays Business Support, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Hays Business Support and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Senior Services Coordinator in Forfar
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Hays Business Support and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Hays Business Support
✨Get to Know Public Sector Values
Before your interview with Hays Business Support, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Hays Business Support.
