At a Glance
- Tasks: Ensure a clean, safe, and welcoming environment for visitors while providing excellent customer service.
- Company: Join an environmental company in the stunning Haldon Forest, Exeter.
- Benefits: Earn £12.70 per hour with flexible working hours and a supportive team.
- Why this job: Make a positive impact on visitor experiences in a beautiful natural setting.
- Qualifications: Strong customer service skills and a passion for the environment.
- Other info: Temporary role with potential for future opportunities.
The predicted salary is between 12 - 16 £ per hour.
Your new company is an environmental company based in the beautiful Haldon Forest in Exeter. This role is temporary to start on Monday 23rd March. Hours of work are Sunday - Thursday 9am - 5pm with 1 hour for lunch. Rate of pay is £12.70 per hour.
Your new role as a Visitor Services Assistant will promote enjoyable visits to our sites by ensuring a clean, safe and welcoming environment for visitors. There will be a focus on customer service, which includes:
- Providing a visitor welcome and dealing with customer enquiries.
- Health and Safety will be a priority with minor maintenance works being undertaken.
- Providing over the phone and online customer service, responding to enquiries and bookings in a timely manner, seeking guidance where appropriate.
Visitor Services Assistant in Devon employer: Hays Business Support
Contact Detail:
Hays Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Services Assistant in Devon
✨Tip Number 1
Get to know the company before your interview! Research their values and mission, especially since they’re all about the environment. This will help you connect your passion for customer service with their goals.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to deal with enquiries or complaints. Role-playing these situations can really boost your confidence and show that you’re ready for the role.
✨Tip Number 3
Don’t forget to highlight your health and safety awareness! Since this role involves ensuring a safe environment, be prepared to discuss any relevant experience you have in maintaining safety standards.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Visitor Services Assistant in Devon
Some tips for your application 🫡
Show Your Passion for the Environment: When writing your application, let us know why you're excited about working in an environmental company. Share any personal experiences or interests that connect you to nature and conservation – it’ll make your application stand out!
Highlight Your Customer Service Skills: Since this role is all about providing a great visitor experience, make sure to showcase your customer service skills. Give examples of how you've dealt with enquiries or resolved issues in the past – we love to see that you can keep our visitors happy!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when applicants get straight to the heart of their experiences and skills without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Hays Business Support
✨Know the Company
Before your interview, take some time to research the environmental company and its values. Understanding their mission and how they operate in Haldon Forest will help you align your answers with what they’re looking for.
✨Customer Service Scenarios
Prepare for questions about customer service by thinking of specific examples from your past experiences. Be ready to discuss how you handled difficult situations or provided exceptional service, as this role heavily focuses on visitor interactions.
✨Health and Safety Awareness
Since health and safety is a priority in this role, brush up on basic health and safety protocols relevant to visitor services. You might be asked how you would ensure a safe environment for visitors, so having a few points ready will show you’re proactive.
✨Ask Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company. This shows your genuine interest and helps you determine if it’s the right fit for you. Think about what you want to know regarding team dynamics or future projects.