At a Glance
- Tasks: Coordinate daily operations, monitor engineers, and manage customer communications.
- Company: Join a national company with a strong presence in Exeter.
- Benefits: Competitive pay of £14.60 per hour and potential for permanent position.
- Other info: Full-time hours with a supportive work environment and career growth potential.
- Why this job: Gain valuable experience in administration while contributing to a dynamic team.
- Qualifications: Strong organisational skills and ability to communicate effectively.
The predicted salary is between 14.6 - 14.6 £ per hour.
Your new company is a national company located at their site in Exeter. This role is a long-term temporary position with the opportunity to become permanent. The role is full-time, paying £14.60 per hour, with working hours from 8.00am to 4.30pm Monday to Thursday and 8.00am to 4.00pm Friday (39.5 hours per week), including a 30-minute lunch break.
Your new role includes:
- Daily monitoring of Engineers using Tom Tom Tracking.
- Ensuring that the Planner Group is maintained.
- Monitoring and recording engineers' absences.
- Making daily calls to engineers to update on previous day's jobs and plan for the current day.
- Ensuring that all calls are answered within three rings.
- Allocating all breakdowns and jobs to relevant engineers and ensuring that the job is transferred.
- Regular communication with customers to provide updates on the status of jobs and attendance of engineers.
- Communicating with suppliers regarding work to be carried out.
- Chasing and approving 3rd party job sheets.
- Creating and converting quotations to a CS order and checking parts deliveries for planning.
- Daily monitoring of the work in progress list to progress orders with full parts deliveries for completion.
- Producing invoice reports for customer-specific reporting.
- Opening service reports and chasing missing supplier invoices or outstanding parts.
- Creating interrupted service reports for invoicing and technical completion.
- Producing a monthly consolidation of all relevant reports.
Administration Coordinator - Long term or perm in Devon employer: Hays Business Support
Join a national company in Exeter that values its employees and offers a supportive work culture. With opportunities for permanent placement, competitive pay, and a focus on employee growth, this role as an Administration Coordinator provides a meaningful career path in a dynamic environment. Enjoy a structured work schedule with a strong emphasis on teamwork and communication, making it an excellent place to develop your skills and contribute to the company's success.
