At a Glance
- Tasks: Lead exciting projects in hospitality, healthcare, and leisure sectors for top clients.
- Company: Join a respected UK-based manufacturer with a strong industry reputation.
- Benefits: Enjoy a competitive salary, 4.5-day work week, and a supportive team culture.
- Other info: Access to own transport is essential; great career growth opportunities await!
- Why this job: Make a real impact by managing high-profile projects and building client relationships.
- Qualifications: Experience in project management and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
Your new company is a well-established UK-based manufacturer seeking a Customer Account Manager to join its growing Projects team. They are looking to appoint a proactive, detail-oriented individual who can lead the successful delivery of key projects across the hospitality, healthcare, and leisure sectors, many of which are Blue Chip / International Clients.
Your new role involves being the key liaison between clients, designers, suppliers, and internal teams. You will manage the full project lifecycle—from technical design reviews and site surveys to installation and post-project evaluation—ensuring timely delivery, budget control, and client satisfaction.
Key Responsibilities:
- Collaborate with designers to confirm technical specifications and ensure accurate quoting.
- Develop and manage project timelines.
- Conduct site surveys and attend key meetings throughout the project lifecycle.
- Coordinate with suppliers and internal teams to meet production and delivery milestones.
- Oversee quality control and manage any remedial actions.
- Support sales with bespoke pricing and client proposals.
- Lead post-project reviews to capture lessons learned and drive continuous improvement.
- Support client visits and relationship management.
- Follow up on business development leads in collaboration with the sales team.
What you’ll need to succeed:
- Proven experience in project management, ideally within a manufacturing / fit-out environment.
- Strong communication and organisational skills.
- Proficient in project management tools and CRM systems.
- Comfortable with site visits and client-facing responsibilities.
- A proactive, solutions-driven mindset.
- Access to own transport is essential.
What you’ll get in return:
- Join a respected and growing company with a strong reputation in the industry.
- Work on exciting, high-profile projects.
- Enjoy a collaborative and supportive team culture.
- Competitive salary and benefits package to include a 4.5 day working week.
If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Customer Account Manager employer: Hays Business Support
Join a dynamic finance team that values precision and integrity, where your expertise as an Accounts Assistant will be recognised and rewarded. Our supportive work culture fosters professional growth through continuous learning opportunities and encourages innovation in financial processes. Located in a vibrant area, we offer flexible part-time hours that allow you to balance your career with personal commitments while contributing to meaningful financial operations.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about introducing yourself. We all know that sometimes it’s not just what you know, but who you know that can land you that Customer Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its projects. We want you to show off your knowledge about their work in hospitality, healthcare, and leisure sectors. Tailor your answers to highlight how your experience aligns with their needs.
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. This will help you articulate your project management experience and client-facing skills confidently. We believe in you, so let’s make sure you shine!
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, if you’re keen on this position, apply through our website to make sure your application stands out!
We think you need these skills to ace Customer Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Account Manager role. Highlight your project management experience and any relevant skills that match the job description. We want to see how you can lead projects and manage client relationships!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in project management and how they relate to the hospitality, healthcare, or leisure sectors.
Show Off Your Communication Skills:Since this role involves liaising with clients and teams, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional. We love a well-structured application!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which is exactly what we’re looking for!
How to prepare for a job interview at Hays Business Support
✨Know Your Projects Inside Out
Before the interview, make sure you understand the key projects the company has worked on, especially in the hospitality, healthcare, and leisure sectors. Familiarise yourself with their approach to project management and be ready to discuss how your experience aligns with their needs.
✨Showcase Your Communication Skills
As a Customer Account Manager, strong communication is crucial. Prepare examples of how you've effectively liaised between clients, designers, and suppliers in past roles. Highlight your ability to manage expectations and resolve conflicts to demonstrate your proactive, solutions-driven mindset.
✨Be Ready for Technical Questions
Brush up on your knowledge of project management tools and CRM systems relevant to the role. Expect questions about how you would handle technical design reviews or site surveys. Being able to speak confidently about these processes will show that you're well-prepared and knowledgeable.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage project timelines and ensure budget control. Bring examples of how you've successfully overseen quality control and managed remedial actions in previous projects. This will help illustrate your detail-oriented nature and ability to deliver results.
