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- Tasks: Greet visitors, manage admissions, and assist in the on-site shop.
- Company: Join the Welsh Government's historic environment service, preserving Wales' heritage.
- Benefits: Enjoy flexible working hours, additional pay for weekends, and potential job extension until August 2025.
- Why this job: Perfect for people lovers; gain experience in customer service while working in a historic setting.
- Qualifications: Excellent customer service skills and Welsh communication ability are essential; retail experience is a plus.
- Other info: Part-time role with a rota covering 1 day per week; flexibility required for additional hours.
You will be working within the Welsh Government's historic environment service, working for an accessible and well-protected historic environment for Wales.
You will be working as a Custodian on a part-time, rota basis covering 1 day per week. You will be required to greet and service visitors, take admissions and assist in the on-site shop selling souvenirs. Responsibilities will include cash handling and balancing a float. You will also be responsible for checking the site each morning to ensure it is ready to accept visitors.
What you'll need to succeed:
- Excellent customer service skills are required for this role as you will be dealing with customers at all times.
- The ability to communicate in the medium of Welsh.
- Experience of operating a till is desirable.
- Experience of working within a customer service, hospitality or retail-based role is essential.
- You must be flexible around working hours as you may be asked to work additional hours and will also be required to work some weekends or bank holidays.
What you'll get in return:
You will join a great organisation which offers flexible working hours on a rota basis. If you enjoy working with people, this is the perfect role for you. Additional pay rates are offered for weekend and bank holiday work and there is a possibility that the role could run to August 2025.
Custodian - St Davids employer: Hays Business Support
Contact Detail:
Hays Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Custodian - St Davids
✨Tip Number 1
Familiarise yourself with the Welsh Government's historic environment service. Understanding their mission and values will help you connect with the role and demonstrate your enthusiasm during any discussions.
✨Tip Number 2
Brush up on your customer service skills, especially in a retail or hospitality context. Think of examples from your past experiences where you provided excellent service, as these will be valuable to share in conversations.
✨Tip Number 3
If you're fluent in Welsh, make sure to highlight this skill when you engage with us. Being able to communicate in Welsh is a significant advantage for this role and can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role may require weekend or bank holiday shifts, showing your willingness to adapt will demonstrate your commitment to the position.
We think you need these skills to ace Custodian - St Davids
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements. Highlight your customer service experience and any relevant skills, especially your ability to communicate in Welsh.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the Custodian role. Emphasise your experience in customer service, hospitality, or retail, and mention any cash handling experience you have.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for working with people and your commitment to providing excellent customer service. Mention your flexibility regarding working hours and your enthusiasm for the historic environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hays Business Support
✨Showcase Your Customer Service Skills
Since this role heavily involves interacting with visitors, be prepared to discuss your previous customer service experiences. Share specific examples of how you've handled difficult situations or provided exceptional service.
✨Demonstrate Your Flexibility
Highlight your willingness to work varied hours, including weekends and bank holidays. Mention any past experiences where you adapted to changing schedules or took on additional responsibilities.
✨Familiarise Yourself with the Site
Before the interview, research the historic site you'll be working at. Understanding its significance and being able to discuss it will show your enthusiasm for the role and the organisation.
✨Brush Up on Your Welsh Language Skills
As communication in Welsh is a requirement, practice speaking and understanding basic phrases. This will not only demonstrate your language skills but also your commitment to serving the local community.
