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- Tasks: Greet visitors, manage admissions, and assist in the on-site shop.
- Company: Join the Welsh Government's historic environment service, preserving Wales' heritage.
- Benefits: Enjoy flexible working hours, extra pay for weekends, and potential role extension.
- Why this job: Perfect for people lovers; work in a historic setting with a friendly team.
- Qualifications: Customer service experience is essential; Welsh language skills are a plus.
- Other info: Part-time role on a rota basis for approximately 3 months.
You will be working within the Welsh Government's historic environment service, working for an accessible and well-protected historic environment for Wales.
You will be working as a Custodian on a part-time, rota basis for approximately 3 months. You will be required to greet and service visitors, take admissions and assist in the on-site shop selling souvenirs. Responsibilities will include cash handling and balancing a float. You will also be responsible for checking the site each morning to ensure it is ready to accept visitors.
What you'll need to succeed:
- Excellent customer service skills are required for this role as you will be dealing with customers at all times.
- The ability to communicate in the medium of Welsh.
- Experience of operating a till is desirable.
- Experience of working within a customer service, hospitality or retail-based role is essential.
- You must be flexible around working hours as you may be asked to work additional hours and will also be required to work some weekends or bank holidays.
What you'll get in return:
You will join a great organisation which offers flexible working hours on a rota basis. If you enjoy working with people, this is the perfect role for you. Additional pay rates are offered for weekend and bank holiday work and there is a possibility that the role could be extended past the initial 3-month period.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Custodian - Kidwelly Castle employer: Hays Business Support
Contact Detail:
Hays Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Custodian - Kidwelly Castle
✨Tip Number 1
Familiarise yourself with Kidwelly Castle and its history. Being knowledgeable about the site will not only impress visitors but also demonstrate your genuine interest in the role, making you a more appealing candidate.
✨Tip Number 2
Brush up on your Welsh language skills if you're not already fluent. Since communication in Welsh is essential for this position, showing that you're proactive about improving your language skills can set you apart from other applicants.
✨Tip Number 3
Highlight any previous customer service experience during your interactions. Whether it's in hospitality or retail, sharing specific examples of how you've successfully handled customer queries or complaints can showcase your suitability for the role.
✨Tip Number 4
Be flexible and open about your availability. Since the role requires working weekends and bank holidays, expressing your willingness to adapt your schedule can make you a more attractive candidate to the hiring team.
We think you need these skills to ace Custodian - Kidwelly Castle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, hospitality, or retail. Emphasise any roles where you interacted with customers and handled cash, as these are key for the Custodian position.
Showcase Language Skills: Since the role requires communication in Welsh, be sure to mention your language proficiency clearly in your application. If you have any certifications or relevant experiences, include those as well.
Highlight Flexibility: The job requires flexibility in working hours, including weekends and bank holidays. In your cover letter, express your willingness to adapt to the rota and take on additional hours when needed.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for working with people and your interest in preserving historical environments. Mention specific examples of your customer service skills and how they would benefit the role.
How to prepare for a job interview at Hays Business Support
✨Showcase Your Customer Service Skills
Since this role heavily relies on excellent customer service, be prepared to share specific examples of how you've successfully dealt with customers in the past. Highlight your ability to handle difficult situations and ensure a positive experience for visitors.
✨Demonstrate Your Flexibility
The job requires flexibility in working hours, including weekends and bank holidays. Be ready to discuss your availability and willingness to adapt to the rota system. This shows that you are committed and can meet the demands of the role.
✨Familiarise Yourself with the Site
Research Kidwelly Castle and its history before the interview. Being knowledgeable about the site will not only impress your interviewers but also help you engage with visitors more effectively if you get the job.
✨Brush Up on Your Welsh Language Skills
As communication in Welsh is essential for this role, make sure to practice your Welsh language skills. If you're not fluent, mention your willingness to improve and learn, as this demonstrates your commitment to the role and the local community.
