Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Greet visitors, manage admissions, and assist in the on-site shop.
- Company: Join the Welsh Government's historic environment service, preserving Wales' heritage.
- Benefits: Enjoy flexible working hours, extra pay for weekends, and potential role extension.
- Why this job: Perfect for people lovers; work in a historic setting with a friendly team.
- Qualifications: Customer service experience is essential; Welsh language skills are a plus.
- Other info: Part-time role on a rota basis for approximately 3 months.
You will be working within the Welsh Government's historic environment service, working for an accessible and well-protected historic environment for Wales.
You will be working as a Custodian on a part-time, rota basis for approximately 3 months. You will be required to greet and service visitors, take admissions and assist in the on-site shop selling souvenirs. Responsibilities will include cash handling and balancing a float. You will also be responsible for checking the site each morning to ensure it is ready to accept visitors.
What you'll need to succeed:
- Excellent customer service skills are required for this role as you will be dealing with customers at all times, along with the ability to communicate in the medium of Welsh.
- Experience of operating a till is desirable and experience of working within a customer service, hospitality or retail-based role is essential.
- You must be flexible around working hours as you may be asked to work additional hours and will also be required to work some weekends or bank holidays.
What you'll get in return:
You will join a great organisation which offers flexible working hours on a rota basis. If you enjoy working with people, this is the perfect role for you. Additional pay rates are offered for weekend and bank holiday work and there is a possibility that the role could be extended past the initial 3-month period.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Contact Detail:
Hays Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Custodian - Kidwelly Castle
✨Tip Number 1
Familiarise yourself with Kidwelly Castle and its history. Being knowledgeable about the site will not only impress visitors but also show your genuine interest in the role, making you a more appealing candidate.
✨Tip Number 2
Brush up on your Welsh language skills if you're not already fluent. Since communication in Welsh is essential for this position, demonstrating your ability to converse in Welsh can set you apart from other applicants.
✨Tip Number 3
Highlight any previous customer service experience during your interactions. Whether it's in hospitality or retail, showcasing your ability to handle customer queries and provide excellent service will be crucial for this role.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role requires weekend and bank holiday work, showing your willingness to adapt your schedule can demonstrate your commitment and reliability.
We think you need these skills to ace Custodian - Kidwelly Castle
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements. Highlight your customer service skills and any relevant experience in hospitality or retail.
Tailor Your CV: Make sure your CV reflects your experience in customer service, cash handling, and any relevant roles. Emphasise your ability to communicate in Welsh, as this is a key requirement for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for working with people and your interest in the historic environment. Mention your flexibility regarding working hours and your willingness to work weekends or bank holidays.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Hays Business Support
✨Showcase Your Customer Service Skills
Since this role heavily relies on excellent customer service, be prepared to share specific examples of how you've successfully dealt with customers in the past. Highlight your ability to handle difficult situations and ensure a positive experience for visitors.
✨Demonstrate Flexibility
The job requires flexibility in working hours, including weekends and bank holidays. During the interview, express your willingness to adapt your schedule and provide examples of times when you've successfully managed changing work demands.
✨Familiarise Yourself with the Site
Research Kidwelly Castle and its history before the interview. Being knowledgeable about the site will not only impress your interviewers but also show your enthusiasm for the role and the importance of preserving the historic environment.
✨Prepare for Cash Handling Questions
As cash handling is part of the role, be ready to discuss your experience with operating tills and managing floats. If you have any relevant experience, make sure to mention it and explain how you ensure accuracy and accountability in financial transactions.
