At a Glance
- Tasks: Greet visitors, manage admissions, and assist in the on-site shop.
- Company: Join the Welsh Government's historic environment service.
- Benefits: Flexible working hours, additional pay for weekends, and potential role extension.
- Other info: Opportunity to work in a dynamic environment with a focus on heritage.
- Why this job: Perfect for people lovers wanting to work in a historic setting.
- Qualifications: Excellent customer service skills and experience in retail or hospitality.
The predicted salary is between 10 - 12 € per hour.
Your new company: You will be working within the Welsh Government's historic environment service, working for an accessible and well-protected historic environment for Wales.
Your new role: You will be working as a Custodian on a part-time, rota basis for approximately 3 months. You will be required to greet and service visitors, take admissions, and assist in the on-site shop selling souvenirs. Responsibilities will include cash handling and balancing a float. You will also be responsible for checking the site each morning to ensure it is ready to accept visitors.
What you'll need to succeed: Excellent customer service skills are required for this role as you will be dealing with customers at all times, along with the ability to communicate in the medium of Welsh. Experience of operating a till is desirable and experience of working in a customer service, hospitality or retail-based role is essential. You must be flexible around working hours as you may be asked to work additional hours and will also be required to work some weekends or bank holidays.
What you'll get in return: You will join a great organisation which offers flexible working hours on a rota basis. If you enjoy working with people, this is the perfect role for you. Additional pay rates are offered for weekend and bank holiday work and there is a possibility that the role could be extended past the initial 3-month period.
Custodian - Beaumaris employer: Hays Business Support
Join the Welsh Government's historic environment service, where you will be part of a dedicated team committed to preserving and promoting Wales' rich heritage. Enjoy flexible working hours, competitive pay rates for weekend and bank holiday shifts, and the opportunity for role extension, all within a supportive work culture that values customer service and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Custodian - Beaumaris
✨Tip Number 1
Get to know the company! Research the Welsh Government's historic environment service and understand their values. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with visitors, think about scenarios you might face and how you'd handle them. A little role-play with a friend can go a long way in boosting your confidence.
✨Tip Number 3
Be flexible and ready to adapt! The job requires working weekends and bank holidays, so make sure you're prepared to discuss your availability openly. Showing that you're willing to go the extra mile can really set you apart.
✨Tip Number 4
Apply through our website! We want to see your application, and applying directly gives you a better chance of standing out. Plus, it’s super easy to do, so why not give it a go?
We think you need these skills to ace Custodian - Beaumaris
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've made customers feel welcome and valued in previous roles, especially in hospitality or retail.
Flexibility is Key:Since the role requires flexibility with working hours, let us know about your availability. If you can work weekends or bank holidays, mention it! We love candidates who are ready to jump in when needed.
Communicate in Welsh:If you can communicate in Welsh, don’t forget to mention it! This is a big plus for us, as we want to ensure all visitors feel comfortable and welcomed during their visit.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get to know you better!
How to prepare for a job interview at Hays Business Support
✨Know Your Customer Service Skills
Make sure you can highlight your customer service experience. Think of specific examples where you've gone above and beyond for a customer, as this role is all about making visitors feel welcome and valued.
✨Brush Up on Your Welsh
Since communication in Welsh is essential, practice some key phrases or greetings. Showing that you can engage with visitors in their preferred language will definitely impress the interviewers.
✨Familiarise Yourself with the Site
Do a bit of research on the historic site you'll be working at. Knowing its history and significance will not only help you answer questions but also allow you to engage more meaningfully with visitors.
✨Be Flexible and Positive
Emphasise your flexibility regarding working hours, especially weekends and bank holidays. A positive attitude towards working varied shifts will show that you're committed and ready to contribute to the team.
