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- Tasks: Handle public enquiries and provide admin support to the Communications Team.
- Company: Dynamic organisation in Manchester with a focus on communication.
- Benefits: Competitive salary, hybrid work options, and potential for contract extension.
- Other info: Join a supportive team with opportunities for professional growth.
- Why this job: Be the first point of contact and make a real difference in public engagement.
- Qualifications: Strong communication skills and ability to manage sensitive issues.
The predicted salary is between 29766 - 29766 £ per year.
Temporary Correspondence Business Support Officer
Salary: 29,766.96
Location: Manchester / Hybrid
Contract: Temporary - Start ASAP until 30 September (with potential to extend)
We are recruiting for a Temporary Correspondence Business Support Officer to support a busy Communications Team. This role focuses on handling public enquiries via telephone and written correspondence, alongside providing administrative and business support to senior communications staff. The post holder will act as a first point of contact for the organisation, delivering a professional, responsive and customer-focused service while helping to ensure enquiries are handled accurately and efficiently.
Key Responsibilities
- Respond to a wide range of telephone and written enquiries relating to the organisation's work.
- Act as the first point of contact for members of the public, providing clear, helpful and professional responses.
- Identify, manage and escalate sensitive issues or potential reputational risks appropriately.
- Provide flexible administrative and business support across the Communications Team, including support to senior leaders.
- Work collaboratively with colleagues to ensure effective information sharing and consistent messaging.
- Build and maintain positive working relationships across the Communications function and wider organisation.
- Demonstrate flexibility and adaptability in response to changing priorities and workload.
Correspondence and Business Support Officer employer: Hays Business Support
Contact Detail:
Hays Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Correspondence and Business Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your phone skills! Since this role involves handling public enquiries, get comfortable with phone interviews. Role-play with a friend to nail down your responses and sound confident.
✨Tip Number 3
Show off your adaptability! Be ready to discuss how you've handled changing priorities in past roles. Employers love candidates who can pivot and keep things running smoothly under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who want to make a difference in communications.
We think you need these skills to ace Correspondence and Business Support Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Correspondence and Business Support Officer. We want to see how you can bring value to our Communications Team!
Showcase Your Communication Skills: Since this role is all about handling enquiries, be sure to demonstrate your written communication skills in your application. Use clear and professional language to reflect the customer-focused service we pride ourselves on.
Highlight Your Flexibility: We’re looking for someone who can adapt to changing priorities. Share examples from your past experiences where you’ve successfully managed multiple tasks or responded to unexpected challenges.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with StudySmarter.
How to prepare for a job interview at Hays Business Support
✨Know Your Stuff
Before the interview, make sure you understand the role of a Correspondence and Business Support Officer. Familiarise yourself with the key responsibilities, especially handling public enquiries and providing administrative support. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Your Communication Skills
Since this role involves being the first point of contact for the organisation, practice your verbal and written communication skills. You might be asked to respond to a mock enquiry during the interview, so think about how you would handle different types of questions or concerns from the public.
✨Show Your Team Spirit
Collaboration is key in this role, so be ready to discuss examples of how you've worked effectively in a team before. Highlight any experiences where you’ve built positive relationships with colleagues or managed sensitive issues, as this will demonstrate your ability to fit into their Communications Team.
✨Be Adaptable
The job requires flexibility and adaptability, so prepare to discuss how you've handled changing priorities in the past. Share specific examples that showcase your ability to manage multiple tasks and adjust to new challenges, which will reassure them that you can thrive in a dynamic environment.