At a Glance
- Tasks: Greet visitors, manage admissions, and assist in the on-site shop.
- Company: Join the Welsh Government's historic environment service.
- Benefits: Flexible working hours, additional pay for weekends, and potential role extension.
- Other info: Opportunity to work in a historic setting with a friendly team.
- Why this job: Perfect for people lovers who enjoy a dynamic work environment.
- Qualifications: Customer service experience and Welsh communication skills are essential.
You will be working within the Welsh Government's historic environment service working for an accessible and well-protected historic environment for Wales.
You will be working as a Custodian on a part-time, rota basis for approximately 3 months. You will be required to greet and service visitors, take admissions and assist in the on-site shop selling souvenirs. Responsibilities will include cash handling and balancing a float. You will also be responsible for checking the site each morning to ensure it is ready to accept visitors.
What you'll need to succeed:
- Excellent customer service skills are required for this role as you will be dealing with customers at all times, along with the ability to communicate in the medium of Welsh.
- Experience of operating a till is desirable and experience of working in a customer service, hospitality or retail-based role is essential.
- You must be flexible around working hours as you may be asked to work additional hours and will also be required to work some weekends or bank holidays.
What you'll get in return:
You will join a great organisation which offers flexible working hours on a rota basis. If you enjoy working with people, this is the perfect role for you. Additional pay rates are offered for weekend and bank holiday work and there is a possibility that the role could be extended past the initial 3-month period.
What you need to do now:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Custodian - Plas Mawr in Conwy employer: Hays Business Support
Join the Welsh Government's historic environment service as a Custodian at Plas Mawr, where you will be part of a dedicated team committed to preserving Wales' rich heritage. Enjoy flexible working hours, additional pay for weekend shifts, and the opportunity for role extension, all within a supportive work culture that values customer service and community engagement. This position not only allows you to interact with visitors but also offers a chance to grow your skills in a unique and meaningful environment.
StudySmarter Expert Advice🤫
We think this is how you could land Custodian - Plas Mawr in Conwy
✨Tip Number 1
Get to know the company! Research the Welsh Government's historic environment service and understand their values. This will help you tailor your approach when you meet them.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with visitors, think of scenarios where you can showcase your ability to handle queries and provide a warm welcome.
✨Tip Number 3
Be flexible and ready to adapt! The role requires working weekends and bank holidays, so show your willingness to take on those shifts during your discussions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that job!
We think you need these skills to ace Custodian - Plas Mawr in Conwy
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and any relevant skills, like cash handling or working in retail. We want to see how you can bring your unique flair to the role!
Show Off Your Welsh Skills:Since communication in Welsh is a must, don’t forget to mention your language skills! If you're fluent or have some knowledge, let us know – it could really set you apart from other candidates.
Be Flexible:This role requires flexibility with hours, so make sure to mention your availability in your application. We appreciate candidates who are open to working weekends or bank holidays!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly and efficiently!
How to prepare for a job interview at Hays Business Support
✨Know Your Customer Service Skills
Make sure you can highlight your excellent customer service skills during the interview. Think of specific examples where you've gone above and beyond for a customer, as this role is all about making visitors feel welcome and valued.
✨Brush Up on Your Welsh
Since communication in Welsh is essential, practice speaking it before the interview. You might be asked to demonstrate your language skills, so be ready to engage in a conversation or answer questions in Welsh.
✨Familiarise Yourself with Cash Handling
If you have experience operating a till, be prepared to discuss it. If not, consider learning the basics of cash handling and balancing a float, as this will show your willingness to learn and adapt to the role.
✨Show Flexibility and Enthusiasm
This role requires flexibility with working hours, so express your willingness to work weekends and bank holidays. Show enthusiasm for the job and the opportunity to work in a historic environment, as this can set you apart from other candidates.
