At a Glance
- Tasks: Build strong customer relationships and deliver exceptional service in the insurance sector.
- Company: Dynamic insurance firm based in Newcastle upon Tyne.
- Benefits: Competitive salary, 25 days annual leave, and opportunities for professional growth.
- Other info: Great opportunity for career advancement in a supportive environment.
- Why this job: Join a proactive team and make a real impact on client satisfaction.
- Qualifications: Experience in insurance and strong problem-solving skills.
The predicted salary is between 30000 - 30000 £ per year.
Location: Newcastle upon Tyne
Salary: 30,000 per annum
Annual Leave: 25 days plus statutory
We are looking for a proactive, driven Commercial Account Handler, with a background in insurance, who thrives on building strong customer relationships and delivering exceptional service. If you enjoy working with a wide range of clients, solving problems, and taking ownership of your work, this could be the ideal next step in your career.
- To promote and support the SME Team both internally and externally to clients, the insurance market and other third parties.
- To utilise the client data given by issuing renewal notices, making phone calls to confirm quotations and follow-up quotations given, then arrange cover where successful.
- To deal with any customer enquiries as appropriately required.
- Process any adjustments and action any post/correspondence from clients or insurers.
- Deal with any accounts issues and ensure adequate credit control.
- To develop the business account in accordance with the business plan.
- To actively cross-sell within the company where required and to suggest ways of improving the process of work flows for the team.
- Enquiries to be dealt as appropriate to experience and expertise with designated broking and placing as suitable.
- Develop and maintain good relations with partner insurers, negotiating terms and prices where appropriate.
- Obtain sufficient information before advice given.
Commercial Account Handler employer: Hays Business Support
Join a dynamic team in Newcastle upon Tyne as a Commercial Account Handler, where your proactive approach and customer-centric mindset will be valued. With a competitive salary of £30,000 and 25 days of annual leave, we foster a supportive work culture that encourages professional growth and collaboration. Our commitment to employee development and strong relationships with clients and insurers makes this an excellent opportunity for those looking to make a meaningful impact in the insurance industry.
