Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome visitors with warmth and professionalism while managing front-of-house duties.
- Company: Join a respected professional services firm known for exceptional client care.
- Benefits: Enjoy a polished work environment, team support, and overtime pay for events.
- Why this job: Be the face of a prestigious firm and make a lasting impression on clients.
- Qualifications: Impeccable presentation, strong multitasking skills, and a proactive attitude required.
- Other info: Gain valuable experience in client service and administrative support.
The predicted salary is between 24000 - 36000 £ per year.
You will be joining a highly respected, long-established professional services firm with a reputation for exceptional client care. Many clients have been with the firm for several generations, and the front-of-house experience is considered a vital part of the service they deliver. You will be the first face visitors see when entering the building, representing the firm with professionalism, warmth, and discretion. As the Front of House/Receptionist, you will ensure every visitor receives an outstanding welcome and a consistently high-quality service.
Your new role:
- Meeting and greeting visitors in a courteous, friendly, and professional manner.
- Maintaining tidy, attractive client areas; ensuring no delivery boxes are left out, flowers are fresh, plants watered, library organised, and cupboards closed.
- Providing refreshments for all meetings, ensuring correct numbers of cups/glasses, offering top-ups during longer meetings, and maintaining consistent presentation standards.
- Ensuring stationery in all rooms is fully stocked and neatly arranged.
- Supporting post delivery/collection, including notifying fee earners, recording tracking codes, and coordinating with General Office.
- Assisting with scanning and copying documents during client meetings and supporting assistants, trainees, and paralegals as required.
- Answering telephones using the correct professional tone, taking names, and directing calls appropriately - often speaking with longstanding, elderly, or vulnerable clients.
- Supporting kitchen duties, including filling/unloading dishwashers and keeping areas tidy.
- Assisting the residential team with AML/KYC checks and scanning documents for client files.
- Supporting business development events, including room setup, serving food/drinks, and clearing down (overtime provided for out-of-hours events).
- Booking parking for clients, staff, and suppliers.
What you’ll need to succeed:
- Impeccable personal presentation and professional appearance at all times.
- A formal, courteous, and respectful manner; friendly but not overly familiar.
- The ability to project efficiency and professionalism (no AirPods or personal mobile use in client areas).
- Absolute discretion - confidentiality is essential at all times.
- A proactive approach to staying busy, assisting fee earners, and keeping all areas in excellent order during quieter periods.
- Strong multitasking ability, especially on busy days.
- Confidence managing phones, visitors, refreshments, and administrative tasks simultaneously.
What you’ll get in return:
- The opportunity to represent a prestigious firm with longstanding, loyal clients.
- A polished, professional working environment with high standards and strong team support.
- Overtime payments for evening business development events.
- A varied role combining front-of-house, client service, and administrative support.
If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Front of House/Receptionist in City of London employer: Hays Business Support
Contact Detail:
Hays Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House/Receptionist in City of London
✨Tip Number 1
First impressions matter! When you walk into that interview, remember you're not just showcasing your skills but also your personality. Be warm, friendly, and professional – just like the front-of-house experience you’ll be providing.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of a mirror. This will help you project confidence and professionalism, which is key for a Front of House/Receptionist role.
✨Tip Number 3
Don’t forget to ask questions! Show your interest in the firm by asking about their client care approach or how they maintain their high standards. It’s a great way to demonstrate your proactive attitude.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that suit your skills. Plus, it shows you’re serious about joining our team and ready to represent us with professionalism and warmth.
We think you need these skills to ace Front of House/Receptionist in City of London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the firm. A friendly tone can go a long way in making your application stand out.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience that matches the job description. Focus on your front-of-house skills, client service experience, and any administrative tasks you've handled. We love seeing how your background aligns with what we’re looking for!
Be Professional Yet Approachable: Remember, you’ll be the first face visitors see, so your application should reflect professionalism and warmth. Use a respectful tone while still being friendly. This balance is key to showing us you understand the importance of client care.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, and ensures your application gets to us directly. Plus, it shows you’re proactive, which is exactly the kind of attitude we appreciate!
How to prepare for a job interview at Hays Business Support
✨Dress to Impress
Make sure you present yourself impeccably. A polished appearance is crucial for a Front of House/Receptionist role, so choose professional attire that reflects the firm's high standards. Remember, first impressions count!
✨Know the Company
Do your homework on the firm. Understand their values, client care approach, and what makes them stand out in the industry. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Practice Your Greeting
As the first point of contact, your greeting sets the tone. Practice a warm yet professional welcome. Think about how you would greet a visitor and ensure it reflects the courteous manner expected in this role.
✨Showcase Your Multitasking Skills
Be prepared to discuss how you handle multiple tasks simultaneously. Share examples from past experiences where you've successfully managed phones, visitors, and administrative duties all at once, demonstrating your ability to thrive in a busy environment.