At a Glance
- Tasks: Answer calls, greet customers, and support sales with admin tasks.
- Company: Busy Chesterfield-based business looking for a reliable temp.
- Benefits: Flexible hours, professional environment, and holiday cover opportunities.
- Other info: Great opportunity for temporary work over November and December.
- Why this job: Perfect for gaining experience in a customer-facing role during the festive season.
- Qualifications: Previous reception or customer service experience required.
The predicted salary is between 11.7 - 14.3 £ per hour.
Temporary Receptionist / Administrator is required for temporary cover for a busy Chesterfield-based business.
Hays Business Support is recruiting for a professional and reliable Temporary Receptionist / Administrator to support our client in Chesterfield with planned holiday cover throughout November and December. The first date required is Friday 20th November, with additional dates available throughout December and a particular requirement for cover between Christmas and New Year.
This would suit an experienced receptionist, administrator or customer service professional who enjoys working in a busy, customer-facing environment and can commit to a number of temporary cover dates.
Your responsibilities will include:
- Answering incoming telephone calls in a professional and friendly manner
- Transferring calls to the appropriate departments
- Meeting and greeting customers arriving on site
- Checking customers in when dropping off or collecting items for service
- Providing a professional front-of-house experience
- Supporting the Sales Managers with general administration
- Responding to basic customer enquiries and directing more detailed queries appropriately
- Ensuring reception remains organised and welcoming throughout the day
What you'll need to succeed:
- Previous reception, administration or customer service experience
- Excellent telephone manner
- Confident and professional when dealing with customers face-to-face
- Reliable, punctual and comfortable working independently
- Strong communication and organisational skills
- Availability for temporary holiday cover across December, particularly over the Christmas/New Year period
- Able to work 8:00am-5:00pm Monday to Friday, with no weekend working
This is a great opportunity for someone looking for flexible temporary work in Chesterfield over the festive period. You'll work within a professional, customer-focused environment with planned dates that can be agreed in advance. If you're available for temporary work during November and December and would like to be considered, apply today or contact Hays Business Support in Sheffield for further information.
Receptionist in Chesterfield employer: Hays Business Support
As a leading statutory regulator in the healthcare sector, we pride ourselves on fostering a supportive and inclusive work environment that values professionalism and integrity. Our commitment to employee growth is evident through ongoing training opportunities and the chance to engage in high-profile public hearings, making this role both meaningful and rewarding. Located across the UK, we offer a dynamic workplace where your contributions directly impact public safety and confidence in healthcare professions.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Chesterfield
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Hays Business Support. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Hays Business Support before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist in Chesterfield
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Hays Business Support:Your cover letter is your chance to shine! Tell us why you want to work at Hays Business Support specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Hays Business Support!
How to prepare for a job interview at Hays Business Support
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
