At a Glance
- Tasks: Support social care and childcare services through data management and communication.
- Company: Independent regulator focused on improving quality and safety in Wales.
- Benefits: £15.10 per hour, hybrid working, DBS check covered, flexible hours.
- Other info: 6-month temporary role with potential for extension and career growth.
- Why this job: Make a difference in social care while gaining valuable experience.
- Qualifications: Proficient in Microsoft Office and CRM systems; strong communication skills required.
Your new company is an independent regulator of social care and childcare, who register, inspect and take action to improve the quality and safety of services for the well-being of the people of Wales.
Your new role involves working from a CRM system to undertake a variety of tasks including:
- Sending for social services references
- Translation requests
- Foster and adoption checks
- Matching tasks
- Completeness checks of notifications and applications submitted online
- Recording all phone calls and email queries via the CRM system and triaging as necessary
- Carrying out ID checks for DBS renewals for inspectors
- Maintaining the CRM system through accurate and timely data inputting, scanning and attaching documents
- Checking the accuracy of contact details before communicating with a provider
- Informing the relevant team of problems arising
What you'll need to succeed:
- Ability to use Microsoft packages such as Outlook, Word, Excel and customer relationship management databases
- Excellent written and verbal communication skills to effectively deal with a range of internal and external colleagues, including senior managers
- Must pass a DBS check
What you'll get in return:
- £15.10 per hour
- 6 month temporary role with possible extension
- Hybrid and flexible working once training is completed
- DBS check covered
- Carmarthen base office - Hybrid working
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Business Support Officer in Carmarthen employer: Hays Business Support
As an independent regulator of social care and childcare in Wales, this company offers a meaningful opportunity to contribute to the well-being of the community. With a supportive work culture that values flexibility through hybrid working arrangements, employees can enjoy a balanced work-life while developing their skills in a dynamic environment. The role of Business Support Officer not only provides competitive pay but also the chance for professional growth within a vital sector dedicated to improving service quality and safety.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer in Carmarthen
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work in social care and childcare. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Knowing what they stand for will help you tailor your answers and show them you're the perfect fit for their team.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. This will help you feel more confident and ready to tackle any questions they throw your way.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you're genuinely interested in the role. Plus, it keeps you on their radar!
We think you need these skills to ace Business Support Officer in Carmarthen
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Support Officer role. Highlight your experience with CRM systems and Microsoft packages, as these are key for the job. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Be sure to mention your excellent communication skills and any relevant experience you have in social care or childcare.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforwardness, so avoid jargon and make sure your points are easy to understand. This will help us get a good sense of who you are!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Hays Business Support
✨Know Your CRM Inside Out
Familiarise yourself with CRM systems, as this role heavily relies on them. Be prepared to discuss your experience with similar databases and how you’ve used them to manage tasks efficiently.
✨Brush Up on Microsoft Skills
Since you'll be using Outlook, Word, and Excel, make sure you're comfortable navigating these applications. Consider preparing examples of how you've used these tools in previous roles to enhance your productivity.
✨Communicate Clearly and Confidently
Excellent communication is key for this position. Practice articulating your thoughts clearly, both verbally and in writing. You might even want to prepare a few scenarios where you successfully handled communication challenges.
✨Prepare for DBS Check Questions
As passing a DBS check is essential, be ready to discuss your background and any relevant experiences. It’s important to be honest and upfront about your history, so think about how you can present this positively.
