At a Glance
- Tasks: Support students by addressing their engagement and attendance needs.
- Company: Join a supportive team dedicated to student success.
- Benefits: Earn £15.99 per hour with hybrid working options.
- Other info: Temporary role until December 2026 with potential for growth.
- Why this job: Make a real difference in students' academic journeys.
- Qualifications: Strong admin skills and ability to connect with diverse individuals.
The predicted salary is between 14.4 - 17.6 £ per hour.
Your new role
- Act as first point of contact for academic staff who are concerned about student engagement or attendance.
- Triage students' needs and direct them to the appropriate support or intervention.
- Follow-up with students to ensure that they have re-engaged with their studies.
- Maintain accurate records of student interactions and outcomes in the required system.
What you'll need to succeed
- Excellent administrative skills
- Able to build empathy and rapport quickly with a wide range of people
- Excellent IT skills across the Microsoft Office suite
- Methodical with excellent attention to detail
- Comfortable working with people at all levels
- Excellent verbal and written communication skills
What you'll get in return
- £15.99 per hour
- Hybrid working: 37 hours per week
- Temporary role until December 2026
- Staff parking
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Student Retention Officer in Cardiff employer: Hays Business Support
Join a leading professional services organisation that values its employees and fosters a collaborative and inclusive work culture. As a Business Support Manager, you will have the opportunity to lead a dynamic team of Executive Assistants while benefiting from a hybrid working model, strong focus on learning and development, and a comprehensive benefits package. This role not only offers competitive salary but also provides a platform for meaningful career progression within a highly respected firm.
