At a Glance
- Tasks: Support daily operations, manage customer enquiries, and assist production planning.
- Company: Established manufacturing business known for quality products and excellent service.
- Benefits: Competitive pay, supportive team, skill development, and long-term career opportunities.
- Other info: On-site work with free parking and a friendly team atmosphere.
- Why this job: Join a growing company and make a real impact in a dynamic environment.
- Qualifications: Experience in administration and customer service, strong organisational skills.
Your new company
This is a well-established and growing manufacturing business with a reputation for delivering high-quality products and excellent customer service. Due to continued growth, they are looking to appoint a Sales Support Administrator to join their friendly and supportive team. The role is currently based in Oldham and will relocate to Bredbury later this year, offering a fantastic opportunity to become part of an evolving business.
Your new role
As a Sales Support Administrator, you will play a key role in supporting the day-to-day operations of the business, acting as a central point of contact for customers, suppliers and internal teams. This is a varied position combining customer service, administration and operational support within a fast-paced manufacturing environment. Key responsibilities will include:
- Managing incoming enquiries from customers and suppliers via telephone and email
- Processing customer orders and maintaining accurate records on internal systems
- Preparing documentation to support production planning activities
- Liaising with production teams to monitor order progress and provide customer updates
- Welcoming visitors and managing site attendance procedures
- Supporting health and safety initiatives and promoting a safe working environment
- Providing general administrative support to ensure smooth business operations
What you'll need to succeed
To be successful in this role, you will have previous administration and customer service experience, ideally gained within a manufacturing or production-led environment. You will be highly organised, confident in communicating with a range of stakeholders and comfortable managing multiple tasks simultaneously. You will also have:
- Strong administration and data management skills
- Excellent customer service and relationship-building abilities
- Previous experience working with customers, suppliers or production teams
- Good knowledge of Microsoft Office, including Outlook, Excel, Word and Teams
- Strong attention to detail and accurate record-keeping skills
- Excellent verbal and written communication skills
- The ability to work independently and collaboratively within a team
- An understanding of sales and operational processes
- Access to your own transport and the ability to travel to the Bredbury location following relocation
What you'll get in return
Competitive rate of £13.85 plus holiday pay per hour. Opportunity to join a stable and growing business. Supportive and collaborative team environment. Varied role with opportunities to develop your skills. On-site working environment with free parking available. Long-term career opportunity.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
Temp to Perm Sales Support Administrator in Bredbury employer: Hays Business Support
Join a leading professional services organisation that values its employees and fosters a collaborative and inclusive work culture. As a Business Support Manager, you will have the opportunity to lead a dynamic team of Executive Assistants while benefiting from a hybrid working model, strong focus on learning and development, and a comprehensive benefits package. This role not only offers competitive salary but also provides a platform for meaningful career progression within a highly respected firm.
